What are the responsibilities and job description for the Elder Rights Intern position at DIRECTION HOME AKRON CANTON AREA AG?
Assists ER Department with advocacy for the ER Division
- Obtain certification as Volunteer Ombudsman through initial training and field experience.
- Make regular advocacy visits to assigned nursing homes, residential care and/or adult care facilities as assigned by Field Instructor or Ombudsman Mentor.
- Gather information about complaints and with the resident’s permission, refer to Ombudsman staff. Make observations of conditions in facilities.
- Assist in complaint handling, information gathering and follow-up according to LTCOP policy and procedure as assigned by Field Instructor or Ombudsman Mentor
- Attend resident and family council meetings, with residents’ permission as assigned by Field Instructor or Ombudsman Mentor.
- Provide information about Long Term Care Ombudsman Program services to residents and their families through visitation, the distribution of brochures, calling cards and other means.
- Monitor facilities to ensure that a Long Term Care Ombudsman Program poster, a copy of resident’s rights, benefits information, and other advocacy and regulatory agencies are posted; and that a copy of the most recent ODH survey report is in an area easily accessible to residents and families.
- Attend and observe Ohio Department of Health survey exit meetings as assigned.
- Interest in working with and advocating for the elderly and disabled population
- Successful completion of Ohio Department of Aging Certification Training
- Must be over 18 years of age
- Must have own means of transportation to perform duties
- Must agree to a background check through resources determined by the Agency
Physical/Mental Position Qualifications
- Effective written and verbal communication skills
- Ability to follow direction regarding accurate documentation
- Ability to operate a computer well enough to perform duties