What are the responsibilities and job description for the Leisure Travel Advisor position at Direct Travel?
As a key member of the Leisure Travel team, the Leisure Travel Advisor will join our busy Dallas office. This is an exciting opportunity for a travel professional who is passionate about creating exceptional travel experiences and delivering outstanding customer service. If you thrive in a fast-paced environment, enjoy building client relationships, and excel at managing complex travel arrangements, we would love to hear from you!
95% On-site position (Dallas office) / 5% Remote
Hours: Monday to Friday - 7:00 am to 4:00 pm or 8:00 am to 5:00 pm CST
Expedition Expectations
95% On-site position (Dallas office) / 5% Remote
Hours: Monday to Friday - 7:00 am to 4:00 pm or 8:00 am to 5:00 pm CST
Expedition Expectations
- Plan and book leisure travel including air, hotel, car rentals, cruises, and vacation packages
- Provide expert recommendations and personalized travel solutions
- Utilize GDS systems to complete bookings efficiently and accurately
- Maintain client profiles and reservations using CRM systems such as ClientBase
- Deliver outstanding customer service before, during, and after travel
- Handle changes, cancellations, and problem resolution with professionalism
- Manage multiple client requests and deadlines simultaneously
- Minimum 2 years of experience in the travel industry
- Working knowledge of GDS systems (Sabre preferred)
- Experience with ClientBase or similar CRM systems
- Proficiency with city, airline, hotel, and car rental codes
- Strong knowledge of global geography and travel destinations
- Excellent communication and interpersonal skills
- Exceptional organizational and time-management abilities
- High attention to detail and accuracy
- Ability to work independently with minimal supervision
- Proven ability to deliver consistent, high-quality customer service
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