What are the responsibilities and job description for the Account Manager (Travel Management - Marine & Energy) position at Direct Travel?
About Direct Travel/ATPI Marine & Energy
Direct Travel/ATPI is a global leader in travel management solutions, purpose-built for the Offshore, Marine, Energy, and Mining sectors. Our mission is to innovate, empower, and deliver real value through partnership and foresight. With offices across the globe and deep expertise in complex, specialist travel, we help organizations navigate the world reliably and efficiently.
At Direct Travel/ATPI, our people are at the heart of everything we do. We believe in creating a culture of collaboration, continuous improvement, and bold thinking.
The Role
As an Account Manager, you'll be the trusted advisor and strategic partner for a portfolio of key clients, primarily in the Energy and Marine sectors. You’ll be instrumental in building long-term relationships, driving value through our travel solutions, and ensuring that every client touchpoint reflects the world-class service Direct Travel/ATPI is known for.
You’ll collaborate cross-functionally with internal teams to deliver custom solutions, foster client success, and contribute to our ongoing growth in North America.
This position is hybrid with at least 1 day per week in our Houston office and remote the rest of the week.
What You’ll Do
Be the primary contact and relationship owner for assigned clients, ensuring high satisfaction, retention, and growth.
Align client objectives with Direct Travel/ATPI’s solutions, creating customized strategies and measurable roadmaps.
Identify opportunities for account expansion, consult on supplier agreements, and lead performance reviews.
Ensure seamless execution of travel programs through close collaboration with operational teams.
Deliver impactful reporting, insights, and recommendations using Direct Travel/ATPI's advanced technologies.
Represent Direct Travel/ATPI at industry events and client meetings as a knowledgeable, confident brand ambassador.
Maintain CRM records with accurate, detailed activity and client intelligence.
Stay up to date on industry trends, competitor movements, and innovation.
Experience
What We’re Looking For
3–5 years in Account Management
Travel Management background highly desirable
Skills & Mindset
In addition to Medical, Dental, and Vision benefits, Direct Travel/ATPI offers a Total Rewards Package including Retirement Plans, Wellness, Recognition, Sustainability, DE&I, and Mental Health support.
Embark on the next step in your career journey with Direct Travel!
Direct Travel/ATPI is one of the fastest‑growing TMCs in the world. By leveraging both the expertise of its people and innovative technology solutions, Direct Travel/ATPI enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. Direct Travel/ATPI has offices globally and is currently ranked among the top providers on Travel Weekly’s Power List. For more information, visit https://www.dt.com/about-us/careers/.
Direct Travel/ATPI is an EOE/AA/Veteran/People with Disabilities employer.
If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel/ATPI.
Direct Travel/ATPI is a global leader in travel management solutions, purpose-built for the Offshore, Marine, Energy, and Mining sectors. Our mission is to innovate, empower, and deliver real value through partnership and foresight. With offices across the globe and deep expertise in complex, specialist travel, we help organizations navigate the world reliably and efficiently.
At Direct Travel/ATPI, our people are at the heart of everything we do. We believe in creating a culture of collaboration, continuous improvement, and bold thinking.
The Role
As an Account Manager, you'll be the trusted advisor and strategic partner for a portfolio of key clients, primarily in the Energy and Marine sectors. You’ll be instrumental in building long-term relationships, driving value through our travel solutions, and ensuring that every client touchpoint reflects the world-class service Direct Travel/ATPI is known for.
You’ll collaborate cross-functionally with internal teams to deliver custom solutions, foster client success, and contribute to our ongoing growth in North America.
This position is hybrid with at least 1 day per week in our Houston office and remote the rest of the week.
What You’ll Do
Be the primary contact and relationship owner for assigned clients, ensuring high satisfaction, retention, and growth.
Align client objectives with Direct Travel/ATPI’s solutions, creating customized strategies and measurable roadmaps.
Identify opportunities for account expansion, consult on supplier agreements, and lead performance reviews.
Ensure seamless execution of travel programs through close collaboration with operational teams.
Deliver impactful reporting, insights, and recommendations using Direct Travel/ATPI's advanced technologies.
Represent Direct Travel/ATPI at industry events and client meetings as a knowledgeable, confident brand ambassador.
Maintain CRM records with accurate, detailed activity and client intelligence.
Stay up to date on industry trends, competitor movements, and innovation.
Experience
What We’re Looking For
3–5 years in Account Management
Travel Management background highly desirable
Skills & Mindset
- A proactive relationship-builder with outstanding communication and presentation skills
- Analytical thinker with the ability to turn data into insight and action
- Confident in negotiating, problem-solving, and influencing at all levels
- Skilled at creating compelling proposals and tailored presentations
- Agile and adaptable, comfortable in a fast-paced, ever-evolving industry
- Curious and commercially minded, with an eye on new opportunities
- Proficient in Microsoft Office and CRM tools; social media savvy (LinkedIn preferred)
- Willingness to travel domestically and internationally as needed
- Competitive base salary and benefits package
- Opportunity to grow with a global company that values innovation and impact
- Access to industry memberships, professional development, and networking events
- A high-energy, collaborative team with a shared mission to drive success in specialist travel
In addition to Medical, Dental, and Vision benefits, Direct Travel/ATPI offers a Total Rewards Package including Retirement Plans, Wellness, Recognition, Sustainability, DE&I, and Mental Health support.
Embark on the next step in your career journey with Direct Travel!
Direct Travel/ATPI is one of the fastest‑growing TMCs in the world. By leveraging both the expertise of its people and innovative technology solutions, Direct Travel/ATPI enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. Direct Travel/ATPI has offices globally and is currently ranked among the top providers on Travel Weekly’s Power List. For more information, visit https://www.dt.com/about-us/careers/.
Direct Travel/ATPI is an EOE/AA/Veteran/People with Disabilities employer.
If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel/ATPI.