What are the responsibilities and job description for the supervisor position at Direct Support?
Job Summary
We are seeking a dynamic and motivated Supervisor to lead our retail team and ensure smooth store operations. In this role, you will oversee daily activities, manage staff performance, and uphold excellent customer service standards. Your leadership will drive sales growth, maintain inventory accuracy, and foster a positive shopping environment. This position offers an exciting opportunity to develop managerial skills while contributing to a vibrant retail setting. The ideal candidate is energetic, organized, and passionate about team development and operational excellence.
Responsibilities
- Supervise daily store operations, including sales, inventory management, and customer service.
- Lead, motivate, and train team members to achieve sales targets and deliver outstanding customer experiences.
- Manage employee scheduling, onboarding, orientation, and ongoing training initiatives.
- Oversee inventory control processes such as stocking, merchandising, purchasing, and stock replenishment.
- Handle cash handling procedures, POS (Point of Sale) systems operation, and cashiering duties with accuracy.
- Conduct interviewing sessions for potential hires and participate in recruiting efforts to build a strong team.
- Monitor store performance metrics and implement strategies to improve sales management and operational efficiency.
Requirements
- Proven supervisory or management experience within the retail industry or similar environment.
- Strong knowledge of retail sales techniques, inventory management, POS systems, and cash handling procedures.
- Excellent communication skills in multiple languages or bilingual abilities are highly desirable.
- Demonstrated skills in negotiation, employee orientation, training & development, and team management.
- Ability to perform basic math calculations related to retail math, pricing, budgeting, and bookkeeping.
- Experience with operational management tasks such as purchasing, merchandising, stock control, and shift management.
- Familiarity with wireless sales or grocery store experience is a plus.
- Exceptional organizational skills with the ability to prioritize tasks effectively in a fast-paced setting.
Join us as a Supervisor to lead our retail team toward success! Your energy and leadership will inspire your team while ensuring our store operates seamlessly every day. We value proactive managers who are committed to excellence in customer service and operational efficiency—ready to make a positive impact? Apply now!
Pay: $24.72 - $29.77 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: On the road
Salary : $25 - $30