Sales Performance Manager

Performance Manager

Our client is a global leader in supplying products that service healthcare, hospitality and food solutions. They are seeking to hire a Performance Manager responsible for the daily performance and activity levels of our National Sales Team. This role is responsible for ensuring consistent execution against key performance indicators (KPIs), including outbound calls, client communication, and email engagement.

The ideal candidate thrives in a fast-paced sales environment, is data-driven, and excels at coaching, accountability, and process optimization. This individual will play a critical role in maximizing team productivity, improving efficiency, and driving revenue outcomes.

Role reports to an office (M-F).

Responsibilities:

KPI Oversight & Accountability

• Monitor and track daily, weekly, and monthly sales activity metrics (calls, emails, client touchpoints)
• Ensure all sales representatives meet or exceed established productivity benchmarks
• Develop dashboards and reporting to provide real-time visibility into performance

Performance Management

• Identify trends, gaps, and underperformance across the sales team
• Partner with Sales Leadership to implement corrective action plans
• Conduct regular performance reviews focused on activity and output

Process Optimization

• Evaluate current workflows and recommend improvements to increase productivity
• Collaborate with Sales Operations to enhance CRM usage and automation tools
• Standardize processes for communication cadence and outreach strategies

Reporting & Analytics

• Deliver productivity reports to senior leadership
• Analyze data to drive insights and inform strategic decisions
• Establish and refine KPI benchmarks as the organization scales

Requirements:

• Bachelor’s Degree required
• Min. 5 years of experience in sales operations, sales management, or performance management
• Strong understanding of sales KPIs and activity-based performance metrics
• Proven ability to analyze data and translate insights into actionable plans
• Experience with CRM systems (e.g., Salesforce) and reporting tools
• Excellent communication, leadership, and coaching skills
• Highly organized with strong attention to detail and follow-through

Offering:

• Base Salary $120,000 - $140,000 (based on experience)
• Bonus Structure: performance-based bonus tied directly to overall team productivity and KPI achievement
• Full Benefits Package, 401K
• PTO

Direct Sales Recruiting, LLC, (DSR) and DirectHR are National Recruitment organizations partnering with National, Regional and Local Clients to bring qualified candidates a career and a future. DSR offers over 50 years combined Recruitment, Sales and Management experience. We are, along with our clients, an Equal Opportunity Employer and are committed to hiring and supporting a diverse workforce. A M/F/D/V