Manager, Donor Engagement

Summary Job Description

In support of the world’s leading medical relief charity, the Manager, Individual Engagement will develop and foster long-term relationships with current and prospective donors to support the mission of Direct Relief, with a primary focus on individual donors. This role interacts closely with other members of Partnerships & Philanthropy team and other departments to communicate the organization’s mission, programs, and strategic initiatives. The ideal candidate is an excellent and creative communicator, relationship-builder and goal-oriented project manager who takes initiative, is attentive to details, and acts with purpose.

Primary Duties/Responsibilities

:Participate as a member of the Partnerships & Philanthropy team to grow and retain Direct Relief’s community of support among a diverse population of donors at all giving levels

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Fundraising and stewardshi

• p:Portfolio Management: Identify and manage a portfolio of 250 major donors and prospects; plan and execute donor interactions and communications (e.g., thank-you letters, newsletters, programmatic updates and briefings, pitch decks, etc.
• ).Annual Giving: Use an appropriate mix of written individual and mass communication, face-to-face meetings, phone/video meetings, facility tours, and group presentations to retain donors and increase donations at all giving level
• s.Planned giving: Identify prospects and use individualized communication to qualify and solicit planned gift
• s.Research and strategy: Analyze the interests of donors and prospects to develop compelling pitches, fundraising campaigns, engagement strategies, and stewardship activitie
• s.Build community of support: Inspire and maintain donor loyalty, interest and enthusiasm through stewardship, communication, and activities designed to express recognition, appreciation, and the impact of their gift

s.Community networking

• : Represent Direct Relief: Attend meetings and events to engage with members of the community to raise awareness and promote Direct Relief’s missio
• n.Engage trusted advisor networks: Develop and foster relationships within professional communities including wealth managers, estate and tax attorneys, and other philanthropy advisor
• s.Engage community influencers: Meet with influential community members to develop engagement opportunities with the organizatio

n.Record keepin

• g:Data management: Perform necessary administrative tasks to ensure accurate constituent records in the CRM system (currently Raiser’s Edge: NXT), including documentation of all activity, using the donor database system and ensure organization and accuracy of pertinent information within the Partnerships & Philanthropy team documents syste
• m.Reporting: Produce reports of activity and results measured against established goals

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Desired Qualification

• s: Minimum of 5 years of successful experience growing and maintaining meaningful constituent relationships; non-profit experience is strongly preferred but comparable for-profit experience may be considered; bachelor’s degree prefer
• redAdvanced ability to write clear, structured, and persuasive communicati
• onsFamiliarity with generative AI tools such as Chat
• GPTPositive and happy attit
• udeStrong organizational skills, ability to prioritize tasks, attentive to deta
• ilsAbility to work well in a collaborative team environment with a wide range of people and personalities, including other departments/functi
• onsAbility to handle multiple assignments, and set and meet deadli
• nesAbility to work independently with minimal supervis
• ionFamiliarity with on-line marketing and on-line fundraising programs and technology platforms prefer
• redAbility to occasionally work nights and/or weeken
• ds.Clear background ch
• eckClear toxicology screen

ing
Physical Deman

• ds: Prolonged periods of sitting at a desk and working on a compu
• ter.Must be able to lift to 15 pounds at ti

mes.
Travel Requirements: Periodic domestic and/or international travel may be required by car or airc

raft.
Compensation and Ben

• efits:Salary range: $80,000-$87,000, salary commensurate with qualifications and exper
• ience.Medical insurance, employer covers 100% for em
• ployeeDental and Vision insurance covered by employer at 100% cost for em
• ployeeRetirement Plan, employer matches up