Production Manager

We are seeking a detail-oriented and proactive Production Manager to support Loan Originators throughout the loan lifecycle. This role is responsible for managing loan files from application through submission, ensuring accuracy, compliance, and a smooth borrower experience. The ideal candidate is highly organized, communicative, and experienced in mortgage operations.

Key Responsibilities

• Prepares and reviews loan applications. Maintains, organizes, files, records, and manages all documentation related to mortgage applications, real estate collateral, and insurance policies.
• Run loan scenarios, AUS, and assist with pre-approvals
• Handles inquiries and document requests from clients, realtors, and colleagues.
• Order and track third-party services (appraisals, title, verifications, transcripts, etc.)
• Ensure accuracy of all file data, including income, assets, and insurance documentation
• Alerts underwriter, LO, clients or other staff of any missing records, documents, or other irregularities in the mortgage application process.
• Reviews 1003 to update from services ordered.
• Review MI re-run AUS following review for Underwriting.
• Follow up on outstanding items for submission.
• Prepare file for re-submission for CTC.
• Milestone comments.
• Accountable for turn times and file completion for closing.
• Performs other duties as assigned.
  
  

Qualifications

• Strong attention to detail and ability to manage multiple priorities
• Proactive, solution-oriented mindset
• Excellent communication and customer service skills
• Solid understanding of the mortgage loan process
• Experience with Encompass or similar systems preferred
  
  

Education Experience

• High school diploma or equivalent required; Associate’s degree preferred
• 3 years of mortgage, lending, or related administrative experience, specifically in the processing field
• Prior mortgage processing experience required
  
  

Work Environment

• Prolonged periods of sitting and working on a computer
  
  

Compensation Benefits

• $17.31 per hour plus $550 per file bonus
• Health, Dental Vision benefits available, along with supplementary benefits such as Life Insurance, Long Short-term Disability and more!
  
  

Why Join Us?

Join a collaborative team where your work directly impacts the success of each loan and the overall client experience. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys keeping things organized and moving forward.