Driver-Spokane STA Link

Job Overview

Join our dynamic team at Direct Medical Transportation as a Driver-Spokane STA Link, where you will play a vital role in ensuring safe, efficient, and reliable transportation services within the Spokane area. This full-time position offers an exciting opportunity to operate a variety of commercial vehicles, including buses, shuttles, and suv's , while providing exceptional customer service to passengers and clients alike. Your expertise in driving and adherence to safety protocols will help keep our community moving smoothly and confidently. We are committed to fostering a positive work environment that values safety, professionalism, and teamwork.

Full-time and Part-time positions available.

Duties

 Provide safe, reliable, and courteous transportation to passengers within designated service areas.

 Provide curb-to-curb transportation for eligible trips within the mobility-on-demand service area.

 Provide curbside pickup and drop-off for passengers connecting to STA’s broader fixed-route bus network.

 Follow assigned trip schedules, routes, pickup locations, and passenger instructions.

 Assist passengers with entering and exiting the vehicle when appropriate and within the scope of the position.

 Provide professional and respectful customer service to passengers of varying ages, abilities, and transportation needs.

 Communicate with dispatch regarding trip status, delays, passenger concerns, no-shows, vehicle issues, and other service-related matters.

 Use required dispatch, scheduling, GPS, or mobile technology to receive and document trips.

Conduct required pre-trip and post-trip vehicle inspections and report maintenance or safety concerns promptly.

Qualifications

• Valid driver’s license with a clean driving record; experience operating commercial vehicles such as buses or shuttles preferred.
• Must be at least 25 years old.
• Familiarity with GPS navigation systems, fleet GPS tracking tools, and mobile communication devices for route management and safety monitoring.
• Knowledge of traffic regulations.
• Strong customer service skills with the ability to communicate effectively with diverse groups of passengers or clients.
• Ability to pass a background check and drug screen.
• Strong customer service and communication skills.
• Ability to safely assist passengers with mobility needs.
• No CDL required.
• Wheelchair securement experience is a plus, but we will provide training.

Pay: $20.00 - $22.00 per hour

Benefits:

• Fuel card
• Health insurance
• Paid time off
• Paid training
• Safety equipment provided

License/Certification:

• Washington Driver License (Required)

Location:

• Spokane, WA 99228 (Preferred)

Ability to Commute:

• Spokane, WA 99228 (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

Salary : $20 - $22