What are the responsibilities and job description for the Auto Parts Counter Personnel position at Direct Automotive Distributing?
Direct Automotive is looking for a full time parts counter person for our Idaho Falls, ID location. We are a locally owned automotive parts distributing company. This position will communicate with the customer to identify their needs, have excellent selling skills, and strengthen the overall relationship between Direct Automotive Distributing and the Customer.
Responsibilities include but are not limited to:
- Take customer orders over the phone
- Look up auto parts in multiple catalog systems
- Process customer orders with high degree of accuracy
- Troubleshoot and make recommendations to meet customer needs
- Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job.
Additional Requirements:
The Counter Sales position requires a proven team player with a passion for customer service, and the ability to effectively manage multiple tasks in a fast-paced environment.
Minimum Requirements:
- 1 Year experience with Automotive Parts
- 1-2 years previous sales and customer service experience
- Ability to look up parts in parts cataloging systems
- Excellent verbal and written communication skills
- Strong background in mechanics & ASE certification is a plus
Full time Monday-Friday 8:00am to 5:00pm / 5:30pm
We offer a well-balanced compensation and benefits program, including medical, dental, life, 401K, paid holidays/vacation/sick time.
Wage is DOE