Account Manager

Direct Agents is looking for an experienced Client Services Manager to lead client accounts, deliver standout campaigns, and build impactful relationships. This NYC based role has a competitive salary range of $75,000-$85,000 depending on experience, with annual compensation reviews based on performance. KEY RESPONSIBILITIESStrategic Client LeadershipOwn end-to-end client relationships as their primary strategic advisor and business partnerDevelop comprehensive understanding of client business models, competitive landscapes, and market dynamicsLeading comprehensive quarterly business reviews - developing strategic narratives, coordinating content creation, ensuring quality standards, and managing delivery timelinesLead strategic planning sessions and quarterly business reviews with C-level stakeholdersProactively identify and develop new revenue opportunities through strategic account growthNavigate complex client challenges and serve as escalation point for critical issuesAdvanced Campaign Strategy & Innovation:Lead the development of comprehensive, integrated marketing strategies across all digital channelsPioneer new approaches and testing methodologies to drive breakthrough performanceLead campaign strategy for high-value, complex accounts with substantial budgetsMentor junior team members on strategic thinking and client managementAccount Leadership & Operational Excellence:Lead complex, multi-workstream initiatives ensuring on-time delivery and quality standardsDrive accountability across teams to meet critical client deadlines and milestonesEstablish project governance and communication protocols for campaigns & deliverablesPrioritize competing demands across portfolio of accounts to maximize impactCoordinate with internal teams to maintain project timelines and deliverable qualityMentor junior team members on effective project management and client communicationYOUR BACKGROUNDRequired Experience:3-4 years of account management experience with proven track record of driving significant client growthDeep expertise across Search, Programmatic Display, Social, and emerging marketing channelsDemonstrated experience managing high-value accounts Experience presenting to and influencing C-level executivesStrong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environmentExperience with project management platform (ClickUp, Asana, Monday, etc) is a plusMust be self-motivated, highly organized, and a team player Strong attention to detail Essential Skills:Advanced strategic thinking and business acumenStrong analytical skills and data interpretation capabilitiesExceptional presentation and communication skillsLeadership experience with ability to influence across all organizational levelsDeep understanding of performance marketing ecosystem and emerging trendsProven track record of driving measurable business resultsWHY DIRECT AGENTSWork-Life Balance4-Day Work Week: Join our innovative pilot program designed for sustained productivity and well-beingFlexible PTO: Up to 24 days annually based on seniority, plus paid birthdays and volunteer daysRemote Flexibility: Work from anywhere options based on seniorityFamily Support: Comprehensive paid parental leave and family-friendly policiesComprehensive BenefitsPremium Healthcare: Full coverage options including One Medical, KindBody, and mental health supportWellness Perks: Citibike membership, fitness reimbursement, and wellness programsCommunity: Dog-friendly office, team events, and an inclusive culture that celebrates diversityModern Tech Setup: MacBook Pro and premium software toolsInnovation & GrowthAI-Driven Innovation: Harness AI-powered workflows to optimize strategies and drive impactful resultsFuture-Forward Tech: Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutionsCareer Development: Shape your path through mentorship, training programs, and direct access to leadershipIndustry Impact: Contribute to thought leadership and strategic initiatives that drive agency innovationOutstanding EnvironmentWork with premier brands like Marvel, NBA, and NYSE while maintaining boutique agency creativityDirect Agents is proud to be an equal opportunity employer. Join us in shaping the future of digital marketing! Powered by JazzHRJGcazIRYbK

Salary : $75,000 - $85,000