What are the responsibilities and job description for the Donation Relations Assistant position at Diocese of Venice In Florida, Inc?
Position: Donation Relations Assistant
Reports to: Director of Stewardship & Development
Location: Catholic Center, Diocese of Venice Inc. | Venice, FL
Classification: Hourly/Nonexempt
Overview:
Under direction of the Director of Stewardship and Development, the Donor Relations Assistant establishes daily priorities to accomplish assigned tasks that include processing incoming mail, daily donations and responding to calls from donors and parishes. In addition, this position requires assisting in the preparation for events and at times, attending events with advanced notice.
Job Responsibilities
- Prepares, compiles, and sorts mail for data entry.
- Processes donations into Raiser's Edge and reconciles the accounts.
- Change donors' biographical information in an accurate and efficient manner.
- Answers phone calls related to all aspects of development.
- Processes credit card and direct debit donations.
- Assists with the preparation of donor events.
- Serves as the backup for the Development Director in areas such as posting the weekly status report, generating mailing lists for the printing company, and creating the weekly acknowledgement letters for Bishop's signature.
- Other duties as assigned.
- Associate degree in business, communication, or another related field preferred.
- 3-5 years of work experience in a deadline-driven office or fundraising department preferred.
- Proficient in Microsoft Office.
- Attention to detail.
- Ability to maintain confidentiality.
- Excellent organizational skills.
- Exceptional communication skills.
- Previous customer service experience preferred.
- Experience using a CRM/donor management database such Raiser's Edge 7/RENXT(preferred), Donor Perfect, Virtuous, Sales Force, etc.
- Must be Catholic.