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VA Homeless Program Call-In Staff

Diocese of Scranton
Scranton, PA Full Time
POSTED ON 3/16/2026 CLOSED ON 4/3/2026

What are the responsibilities and job description for the VA Homeless Program Call-In Staff position at Diocese of Scranton?

St. Francis Commons is looking for evening/overnight call-in staff for their veterans homeless program in Scranton.

Requirements

  • This individual must have residential program experience and have at least 1 to 3 years experience in residential living, The individual will possess a high school diploma; an associates or bachelor level degree is desired, however, experience may be substituted.
  • The individual must be of good moral character, dependable, reliable, and emotionally stable, The individual must be able to pass a physical examination upon employment and annually thereafter, The individual must possess a cui-rent/valid Pennsylvania driver's license and must have access to an insured automobile while on duty.
  • The individual must consent to a criminal record check through both the Pennsylvania Access to Criminal History (PATCH) and the State Child Abuse Clearance, He/She must provide complete details of any arrest records they may possess and the outcome, He/She must consent to random drug and alcohol testing.
  • The Diocese of Scranton requires that all employees complete an initial VIRTUS Training Program, designed to empower organizations and people to better control risk and improve the lives of all those who interact with the Church, Employees will also be required to monitor the VIRTUS website and complete any internet updates as they become assigned, Employees must also complete all other training programs, out-services, in-services, conferences, seminars, conventions, etc.,) as assigned by the Training Coordinator.

Definition

  • This individual is directly responsible to the Supervisor of the VA Homeless Program. This individual will be responsible for carrying out daily monitoring of program residents and is responsible to adhere to all Policies and Procedures defined by the Program.
  • Scheduled work time is to be flexible so as to guarantee responsive and meaningful programming for residents. Scheduled work time will be in compliance with Federal wage and hour regulations.

Responsibilities

  • Maintains residential life in a harmonious and close to "normal" environment as possible, free of tension and stress so that all residents can live together comfortably.
  • Keep accurate records for each resident. Document and identify any unusual behavior, subsequent events, direction and intervention in resident's progress notes and on staff communication log.
  • Maintain documentation regarding the whereabouts/activity of each resident on an hourly basis.
  • Teach residents appropriate interaction and activity of daily living skills.
  • Document any ongoing goal attainment for each resident and refer any concerns to their assigned primary case manager for immediate action and follow-up.
  • Complete an incident report in the event of an unusual occurrence, medical or emergency situation.
  • Monitor all medications as prescribed by physicians.
  • Participate in ongoing in-service/out-service training programs where required. The Diocese of Scranton requires that all employees of CSS complete VIRTUS training.
  • Attend supervisory meetings as assigned.
  • Follow and enforce program house rules.
  • Monitor all residents sleeping patterns.
  • Direct residents who remain awake or awaken after curfew to return to bed - discourage long conversations.
  • Residents must be medicated within their prescription time frames with the priority of having residents medicated prior to oncoming shifts.
  • Give clear and concise shift reports with regard to each resident to oncoming staff. Be sure to inform morning staff of all scheduled appointments and/or resident requirements for that day.
  • It is expected that call-in staff will work at least two (2) major holidays per year.
  • To complete any other duties assigned to you by the Program Supervisor or Catholic Social Services Administrative Staff.

HOURLY WAGES: $15.00/hour

NUMBER OF HOURS PER PAY PERIOD: up to 56 hours

BENEFITS: None

DRIVER'S LICENSE NEEDED: Yes

PROBATIONARY PERIOD: 3 months (90 day evaluation)

Salary : $15

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