Front Desk Receptionist

Reports to: Principal / Office Manager

Position Summary:

The School Front Desk Receptionist serves as the first point of contact for students, families, visitors, and staff. This position is responsible for creating a welcoming and professional environment, providing excellent customer service, and supporting the efficient operation of the school office.

Key Responsibilities:

Front Desk & Visitor Management

Greet and assist students, parents, staff, and visitors in a courteous and professional manner.

Answer, screen, and direct phone calls; take accurate messages as needed.

Manage visitor sign-in/out procedures and issue visitor badges.

• Monitor security protocols for entry into the building.

Administrative Support

Assist with correspondence, filing, copying, scanning, and data entry.

Maintain student attendance records and issue tardy/early dismissal passes.

Distribute mail, packages, and school communications.

• Support staff with scheduling, room reservations, and general office tasks.

Communication

Serve as a liaison between families and school staff, directing inquiries appropriately.

Share school announcements and reminders with clarity and professionalism.

• Handle sensitive information with confidentiality and discretion.

Operational Support

Assist with preparation of school events, forms, and communications.

Maintain an organized, welcoming front office space.

Provide emergency support, including contacting parents/guardians and coordinating with staff as directed.

Qualifications:

High school diploma or equivalent (associate’s degree preferred).

Prior experience in an office, customer service, or school setting strongly preferred.

Excellent verbal and written communication skills.

Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn school information systems.

Strong organizational skills, attention to detail, and ability to multitask.

Friendly, professional demeanor with a commitment to confidentiality.

Working Conditions:

Part-time (Tues/Thurs/Fri, during school hours). Summer hours (Tues/Wed/Thurs, 9-1)

Requires sitting, standing, and light lifting (up to 20 lbs).

• Frequent interaction with students, parents, and staff in a busy office environment.

Must be a faithfully practicing Catholic