Client Account Specialist

At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30 offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at www.dinsmore.com.

Dinsmore is seeking a Client Account Specialist at our Cincinnati, OH location supporting our Default Services group.

Responsibilities

• Process narrative edits and time and cost adjustments
• Generate monthly Work-In-Progress (WIP) reports as directed by client
• Enter attorney and paralegal time, as needed, to meet deadlines
• Assist attorneys and legal administrative assistants with client inquiries
• Address internal and external inquiries in connection with billed and unbilled totals, payment status, and matter history
• Assist team with projects such as reviewing official documents received for client matters for accuracy and logging information from those documents in our document and case management system
• Maintain telephone, email, and personal contact with clients, attorneys, and staff
• Observe confidentiality in all Firm and client matters
• Other duties as assigned
  
  

Requirements

• Working knowledge of accounting functions
• Experience using Microsoft Office Suite, including Outlook, Excel and Word
• Ability to manage multiple deadlines
• Excellent writing, grammar, proofreading skills, and meticulous attention to detail
• Excellent communication skills, both oral and written
• Possess strong organizational and time management skills
• Proven success as a positive team player, as well as an independent worker
• Excellent organizational, problem-solving, and time management skills
• Ability to use good judgment
• Understanding of Default Servicing client billing practices and expectations a plus
• Effective use of a case management (ea360/CaseAware preferred, but not required)
• Experience utilizing Aderant, BigHand, and Prebill Manager legal billing software, a big plus
  
  

Equal Opportunity Employer