Customer Support Assistant

Company Description

Dinamic As Group is a forward-thinking company dedicated to delivering high-impact advertising solutions that help brands elevate their visibility and connect with the right audience. Known for our strategic mindset, commitment to innovation, and collaborative culture, we pride ourselves on producing work that drives measurable results.

We are expanding our team in Birmingham, AL, and we are seeking motivated individuals who are ready to grow, contribute, and build a meaningful career in the advertising field.

Job Description

We are looking for a highly organized and service-oriented Customer Support Assistant to join our team in Birmingham, AL. In this role, you will serve as a primary point of contact for customer inquiries, ensuring that each interaction is handled with professionalism, clarity, and care. You will support daily administrative operations, assist in resolving customer needs, and help maintain efficient communication across departments. This position is ideal for individuals with strong communication skills and a commitment to delivering high-quality customer service.

Responsibilities

• Provide timely and accurate responses to customer inquiries through phone and email.
• Maintain customer records, documentation, and account updates with precision.
• Coordinate with internal departments to ensure smooth resolution of customer needs.
• Assist in preparing reports, summaries, and follow-up correspondence.
• Support administrative tasks to keep daily operations running efficiently.
• Ensure all customer interactions reflect the company’s standards of professionalism and service excellence.
  
  

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to handle multiple tasks while maintaining accuracy and quality.
• Problem-solving mindset with a proactive approach to customer care.
• Professional demeanor and ability to work well in a collaborative environment.
  
  

Additional Information

• Competitive salary of $50,000 – $54,000 per year.
• Opportunities for professional development and career advancement.
• Supportive, growth-focused work environment.
• Skill-building through hands-on experience and internal training.
• Stable, full-time position with long-term growth potential.