What are the responsibilities and job description for the Express Advisor position at Dimmitt Chevrolet?
Dimmitt Chevrolet in Clearwater, FL is looking for an Express Service Advisor. This is an outstanding opportunity to join a 98 year old and highly regarded family owned dealership. We offer our associates a team environment, great benefits and ongoing training and support.
Benefits
Benefits
- Competitive compensation plan
- 401(k) retirement benefit with company participation (after 1 year)
- Medical, dental and vision insurance
- Life & disability insurance
- Employee Wellness Program
- Employee Discount Program
- Paid vacation time/PTO
- Ongoing support
- Advancement potential
- Fun and friendly work environment
- Present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements
- Build rapport with the customer to promote customer satisfaction and customer retention
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Follow prescribed procedures for customer post follow-up
- Have the ability to be an active listener and effectively communicate
- Must possess a valid Florida driver's license
- Must have a good driving record
- Must be able to pass a criminal background check
- Must be able to pass a pre-employment drug test
- Service advisor with General Motors experience a bonus
- CDK experience is also helpful
- Absolute honesty and integrity
- A clean, well-groomed and professional appearance
- An upbeat and enthusiastic attitude
- A strong, reliable and punctual work ethic
- Possess a sense of urgency
- Willingness and ability to learn proven processes