What are the responsibilities and job description for the Quality Assurance Analyst position at dillards?
THE OPPORTUNITY
As our ideal candidate, you bring strong QA expertise, a passion for quality, and a deep understanding of Agile development. You thrive in fast-paced environments—partnering closely with developers, analysts, and product owners to ensure every release delivers value and reliability.
You’ll be able to shape how we test, automate, and deliver software across multiple applications. Strong critical thinking, adaptability, and the ability to shift seamlessly between hands-on testing, automation, and team collaboration will drive your
success here. Your work will go beyond testing—you’ll help strengthen processes, mentor others, and directly impact how our teams deliver exceptional experiences to our customers and internal partners.
THE TEAM
You’ll be part of a collaborative Agile team of developers, UI/UX designers, business analysts, and iteration managers. Together, we build and maintain high- performing applications that keep our business moving forward.
Quality assurance is a cornerstone of this team—your perspective, leadership, and testing strategy will help drive excellence across every development phase. We value curiosity, accountability, and the ability to adapt quickly as project priorities evolve. This team thrives on shared ownership and continuous improvement.
WHAT YOU WILL DO
- Evaluate and test new or modified software applications to verify alignment with requirements and quality standards
- Design, execute, and maintain manual and automated test suites that integrate with continuous delivery workflows
- Collaborate with developers and analysts to define acceptance criteria and communicate test intent and results
- Perform root-cause analysis and drive timely resolution for defects
- Create and maintain test data, regression test suites, and automation frameworks
- Lead test planning and strategy for multiple concurrent Agile projects
- Maintain QA environments and support deployments from development through production
- Champion QA best practices and contribute to continuous improvement across the department
THE MUST-HAVES
- Authorization to work in the United States without sponsorship
- Proven experience as a QA Developer or QA Analyst in Agile development teams
- Strong hands-on skills in functional, exploratory, and automated testing
- Proficiency in test automation using Cypress or similar frameworks
- Understanding of relational and non-relational databases
- Excellent written and verbal communication skills
- Strong analytical, problem-solving, and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Collaborative mindset and a desire to mentor others and build strong partnerships within the team
THE NICE-TO-HAVES
- Experience with unit or load/performance testing tools
- Working knowledge of HTML, JavaScript, and JSON
- Familiarity with CI/CD pipelines and version control systems
- Experience building or enhancing automation frameworks
- Passion for learning and driving innovation in QA practices
No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position
