Facilities Operations Manager

Position Summary:

The Student Life Facilities Operations Manager ensures student life buildings are kept in a clean, sanitary, functioning, and safe condition for the benefit and use of the University Community. This position is also a project manager and the customer service agent on facilities issues for the division, providing quick and deliberate support to student concerns. The manager serves as a liaison to custodial and maintenance staff, monitors performance and productivity, trains staff assigned to the area (as needed,) keeps inventory, orders supplies and equipment repair as necessary to maintain the usefulness of the buildings and the safety of occupants and staff. In addition, this manager possesses working knowledge of trade related issues in order to identify necessary work, and effectively assign and monitor tasks. This management position also evaluates effectiveness of chemicals and equipment for their specific facilities, and submits appropriate reports to Management staff regarding needs of the student life facilities. The FOM will report directly to the VP for Student Success/Dean of Students.

Qualifications

• Bachelor’s degree in Facility Management, Construction Management, Engineering, Business Management, or 15 years relevant experience. • 7 years’ experience in facilities management including Central Utility Plant oversight required. 
• Previous experience working in commercial, manufacturing or institutional environment.
• Advanced knowledge of Microsoft Word, Outlook, Excel, and PowerPoint. 

• Excellent written and verbal communication skills. 
• Demonstrated ability to handle multiple tasks, prioritize accordingly, work under the pressure of deadlines, and successfully navigate a fast-paced environment. 
• Team player who is committed to continuous improvement. 
• Reliable, dependable, self-motivated, and self-managed. 
• Requires climbing a ladder, lifting objects at least 45 LB etc. 

• May be required to be on call 24/7 to provide telephone assistance as well as an emergency response to the facility. 

Duties/essential functions may include, but not be limited to, the following: 

• Oversee student life facilities such as  Res halls, Union, Henson, Pool, Kearny Lounge, new furniture projects, outdoor furniture, and the built-in tech/projectors/sound
• Manages repair and maintenance operations of all building systems including, but not limited to, central utility plant, mechanical, electrical, plumbing, HVAC, machine tool repair, security, and waste management.
• Coordinates preventative and predictive maintenance for fitness equipment. 
• Manages procurement, inventory, and upkeep of indoor and outdoor furniture 
• Oversees inventory and maintenance of student success technology and equipment
• Manages  key inventory for residential life facilities, Student Union, and Natatorium
• Coordinate residential move-in and move-out processes 
• Serves as liaison to maintenance supervisors, leads, technicians, generalists and contractors for all residential and co-curricular facilities. 
• Ensures facilities maintenance work follows safety standards, conforms to specifications, and that work orders are tracked and completed within the required guidelines. 
• Initiate, negotiate and administer building and service contractual agreements regarding utilities, security, janitorial, maintenance, and facility engineering. 
• Support construction and facility renovations performed by outside contractors and internal resources. 
• Prepares maintenance budgets and plans short and long-term equipment replacements. 
• Coordinate scheduling and logistics of work. 
• Serves as point of contact for internal requestors and external vendors to gather information and answer questions related to assigned jobs and projects. 
• Ensures compliance to all city, state, and federal license and certification requirements. 
• Creates schedules and deadlines for assigned jobs and projects. Oversees progress, tracks milestones, and ensures timely and successful completion. 
• Obtains quotations, reviews proposals, orders materials, reviews invoices, and completes punch list items.