Home Store Brand Administrative Coordinator

Dillard's is seeking a highly organized Home Store Brand Coordinator to support the Home division at our Corporate Office in Little Rock, Arkansas. This position serves as a key business partner to the General Merchandise Manager (GMM), Divisional Merchandise Managers (DMMs), and the Home team by providing administrative support, coordinating communications, managing business reporting, and assisting with strategic initiatives.

The ideal candidate is detail-oriented, thrives in a fast-paced environment, and possesses strong organizational, analytical, and communication skills. This individual will play an integral role in supporting day-to-day operations while ensuring the Home division remains connected through effective reporting, communication, and project coordination.

Essential Job Functions

Administrative & Operational Support

• Provide administrative support to the GMM, DMMs, and Home team.
• Maintain the master team calendar, coordinating meetings, market appointments, travel itineraries, and other key business activities.
• Prepare, submit, and reconcile expense reports for the GMM/DMMs while reviewing and approving expense reports for designated team members.
• Coordinate office supply orders and maintain inventory for the Home division.
• Facilitate onboarding activities for new team members, including workspace preparation, technology coordination, email distribution lists, and departmental orientation.
• Coordinate team recognition activities, celebrations, and departmental events that promote a positive team culture.
• Schedule conference rooms and coordinate meeting logistics for internal and vendor meetings.

Business Analytics & Reporting

• Prepare and distribute monthly store-facing reports highlighting key brands, initiatives, and business performance.
• Develop store visit reports and business recaps for the GMM/DMMs.
• Accompany DMMs on store visits as needed to support reporting, documentation, and follow-up initiatives.
• Maintain chargeback documentation and coordinate quarterly distribution.
• Monitor weekly payroll reports to ensure organizational roster accuracy and communicate discrepancies as appropriate.
• Assist leadership by gathering, organizing, and presenting business data to support decision-making and strategic planning.

Communication & Content Management

• Coordinate and distribute the monthly Home division newsletter and weekly departmental communications.
• Draft and distribute weekly store communications highlighting merchandising priorities, promotions, and business initiatives.
• Maintain and update the Home division Google Site with current directives, contests, training materials, product knowledge, and other departmental resources.
• Coordinate store-facing digital content, including selecting imagery and developing written content that supports merchandising initiatives and brand messaging.

Project & Promotional Coordination

• Coordinate promotional initiatives, including the Home division's "Triple Dip" events, by developing promotional materials and communicating execution plans to stores.
• Serve as the primary coordinator for Southern Living and other special brand partnerships, managing schedules, meeting logistics, catering, equipment, and project execution.
• Support cross-functional initiatives and special projects assigned by Home leadership.

Knowledge, Skills & Abilities

• Excellent organizational skills with the ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
• Strong analytical skills with the ability to interpret business information and present meaningful reports.
• Exceptional verbal and written communication skills with strong attention to detail.
• High level of professionalism, integrity, and discretion when handling confidential business information.
• Strong interpersonal skills with the ability to build collaborative relationships across multiple departments.
• Self-motivated with the ability to work independently while contributing effectively within a team environment.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Outlook, PowerPoint, and Word.
• Experience with Google Workspace, Google Sites, and content management platforms.
• Working knowledge of design and communication tools such as Canva or similar applications is preferred.
• Ability to adapt to changing priorities while maintaining accuracy and organization.
• Willingness to travel as needed to support store visits and departmental initiatives.

Note

This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

Basic Qualifications

• Preferred: Bachelor's Degree in Business Administration, Marketing, Retail Management, Communications, Merchandising, or a related field.
• Minimum of 2 years of experience in administrative support, retail operations, merchandising, analytics, or project coordination.
• Strong proficiency in Microsoft Office Suite, particularly Excel.
• Experience managing calendars, coordinating travel, and supporting multiple business leaders.
• Experience creating reports, presentations, and business communications.
• Ability to travel as business needs require.

Salary & Benefits

We offer a comprehensive benefits package that includes medical, vision, and dental coverage, a generous merchandise discount, a 401(k) plan with employer matching, paid holidays, vacation, and sick leave. Salary will be commensurate with education and experience.

Dillard’s is an equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law.

*This is a full time, on-site position located at our Dillard's HQ.

Location: 1600 Cantrell Rd., Little Rock, AR 72201

A high level of attendance is required as an essential function of this position.

Rules of Arbitration

I state that the information contained in the foregoing statements is complete, true, and correct. I understand that if I am employed, any misrepresentation or omission of material facts on this application is sufficient cause for dismissal. I agree that my employment is for no definite period of time and can be terminated, with or without cause, and with or without notice, at any time, at the option of either Dillard's or myself. I understand that neither the Associate Work Rules and General Policies, the Associate Benefits and Related Policies, nor any other written or oral statements by Dillard's or its representatives are contracts of employment. No employee of Dillard's other than the Chairman of the Board or the President has any authority to enter into any agreement for employment for any specified period of time, or to make any agreement contrary to the foregoing, and no such agreement has been made. If, at the time of termination, I am for any reason indebted to Dillard's, whether for merchandise, cash advances, withdrawals, or otherwise, I agree that Dillard's shall have the right to make the necessary deductions and withhold from any remuneration or from any reimbursement to which I may be entitled, an amount sufficient to fully cover and completely pay for all of my indebtedness to Dillard's. I also hereby agree that in no event shall Dillard's be liable for any loss or damage to my clothing or my personal property. In consideration of Dillard’s agreeing to consider my Application, I agree that effective on my submission of this Application, Dillard’s and I shall be entitled to the benefits of and mutually agree to become subject to Dillard’s RULES OF ARBITRATION (the “Rules”). The Rules will apply to any Legal Claim which may arise out of the application process or over Dillard’s failure or refusal to offer me employment. A free copy of the Rules is available A) by emailing a request for a copy to legal@dillards.com or B) by requesting a written copy of the Rules by dialing toll free 866-353-6787.