What are the responsibilities and job description for the Customer Service position at Dillard's, Inc.?
responsible for overseeing the daily operations of the customer service department. Their duties include communicating customer service objectives to Customer Service Representatives and other department personnel, compiling data to make assessments of their department’s progress and coordinating with upper management to find ways to enhance their customer service objectives among their employees.
Customer Service Manager duties and responsibilities
A Customer Service Manager is responsible for ensuring the satisfaction of customers at all times. They typically have the following duties and responsibilities:
-Supervising the daily operations of the customer service department
-Supervising the stores online order system: picking, ringing, packing, and shipping
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
Work setting:
- In-person
Work Location: In person
Salary : $15