Maintenance Engineer

Company Overview: The Dillard House, a Farm Resort is a new addition to the Legacy Ventures portfolio and will be an exciting adventure as we build on what the Dillard family has developed since 1917. This one-of-a-kind property is nestled in the picturesque Tennessee River Valley within a two-hour drive north of Atlanta in Rabun County. It will represent tradition with authentically sourced cuisine, numerous outdoor activities and outstanding southern charm and hospitality. 

Summary: Installs, maintains, and repairs machinery, equipment, physical structures, plumbing, and electrical systems in resort and restaurant facilities.

 Essential Duties and Responsibilities:

• Self-starting personality with an even disposition to effectively communicate with guests, team members and community.
• Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.
• Ensuring completion of work orders
• Creating and implementing Preventative Maintenance Program
• Ensuring adherence to local, state and federal compliance of OHSA regulations
• Conducting Life Safety Training and maintaining records related thereto
• Electrical and Mechanical Maintenance of Life Safety Systems
• Training and development of maintenance Team members
• Operating within established budget guidelines
• Providing excellent service to internal and external customers
• Vendor relationship management
• Inventory control of property operations related tools and supplies.
• Expense Management
• HVAC maintenance and repair
• Maintaining resort aesthetics (painting, furniture maintenance, etc.)
• Visually inspects and tests machinery and equipment.
• Listens for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
• Dismantles defective machines and equipment; installs new or repaired parts.
• Cleans and lubricates shafts, bearings, gears, and other parts of machinery.
• Installs and repairs electrical apparatus, such as transformers and wiring, electrical and electronic components of machinery and equipment.
• Lays out, assembles, installs, and maintains pipe systems and related hydraulic pneumatic equipment, and repairs and replaces gauges, valves, pressure regulators, and related equipment.
• Repairs and maintains physical structure of establishment.
• Installs, programs, or repairs automated machinery and equipment, such as robots or programmable controllers.
• Operates cutting torch or welding equipment to cut or join metal parts.
• Fabricates and repairs counters, benches, partitions, and other wooden structures.
• Maintains a Preventative Maintenance Program within the rooms to insure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded.
• Proper uniform, and name tag always worn.
• When meeting a guest, acknowledgment and a pleasant greeting is always given.
• Team member is able to assist guest on in house outlet information along with local information.
• Respond to maintenance requests received from the housekeeping department within 15 minutes (occupied room).
• Response to guest requests for maintenance assistance within 15 minutes or less.
• Parking lot and grounds will be patrolled on a continuous basis throughout the day (minimum of two times per day).
• Pool chemical testing must be completed a minimum of twice a day.
• Emergency lighting is to be checked a minimum of once a week.
• In-room smoke detectors are to be checked monthly.
• Guests’ name will be always used upon entering an occupied room.
• When approached by a guest with a problem, Team member will have the knowledge to be empowered to assist the guest in resolving the problem.
• Keep a daily maintenance log of all work performed on all areas of the resort/motel.
• Comply with all OSHA standards and be aware of any potential chemical hazards and the protective equipment needs in handling them.
• Maintain property exterior curb appeal and landscaping per company procedure and standards.
• Team members will understand the financial goals of their department and resort.
• Team members will understand the role they play in attaining the financial goals of their department and resort. 
• Interacts with internal and external customers in a positive, professional and accommodating manner.
• Perform any other job-related duties as assigned.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have a flexible schedule and ability to workdays, evenings or nights any day of the week, including weekends and holidays.
• Must have exceptional customer service skills
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
• Ability to work well in a team environment
• Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
• Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must.

Education and/or Experience: College degree preferred. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.