What are the responsibilities and job description for the Outside Sales Representative position at Dillard Door & Security, Inc.?
Dillard Companies — a regional leader in commercial doors, access systems, and security solutions — is seeking a high-energy, hunter-minded Outside Sales Representative to accelerate growth in our North Mississippi territory. This role is ideal for a driven, competitive professional who thrives on building lasting customer relationships, expanding service contracts, and capturing new market share.
Key Responsibilities
Sales Growth & Territory Development
· Identify, prospect, and secure new commercial clients across North Mississippi, including Oxford, Tupelo, and surrounding areas.
· Develop and execute a territory growth strategy focused on recurring service contracts and retrofit installations that deepen long-term customer relationships.
· Proactively generate leads through cold calling, networking, jobsite visits, and local business development efforts.
· Represent Dillard at regional trade shows, association meetings, and community events to enhance visibility and brand reputation.
Customer Engagement & Relationship Building
· Conduct site visits to assess customer needs, prepare proposals, and close deals.
· Deliver consultative sales presentations highlighting Dillard’s technical expertise and customer value.
· Maintain strong relationships with existing clients while identifying opportunities for upselling, cross-selling, and expanding Dillard’s footprint.
· Collaborate closely with internal operations, estimating, and service/installation teams to ensure customer satisfaction from sale through project completion.
Pipeline & Performance Management
· Manage leads, opportunities, and communications within Dillard’s CRM system.
· Achieve monthly, quarterly, and annual sales targets for new service contracts and retrofit installations.
· Achieve territory revenue growth of 15% annually.
· Maintain an active pipeline of $1 million in qualified opportunities.
· Monitor regional market trends, competitors, and construction activity to uncover new opportunities.
· Provide timely feedback to management to improve offerings and strengthen customer loyalty.
Qualifications
· Proven success in outside sales, preferably in a service-based or construction-related industry.
- Experience selling to general contractors, facility managers, or property owners in commercial, industrial, or institutional settings preferred.
· Demonstrated ability to hunt, prospect, and close new business in a defined geographic territory.
· Strong communication, presentation, and negotiation skills.
· Familiarity with CRM systems for tracking and managing sales pipelines.
· Highly self-driven, organized, and results oriented.
· Existing relationships in North Mississippi are a strong plus.
Compensation
· Competitive base salary with uncapped commission potential — top performers earn well above industry average.
· $600/month car allowance plus company gas card.
Benefits
· Company-provided cell phone and laptop.
· Medical, dental, and vision insurance (Dillard pays 75% of employee premium).
· Long-term disability insurance.
· 401(k) retirement plan with 100% match up to 4%, plus potential profit sharing.
· Paid time off.
Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Expense account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
Salary : $65,000 - $100,000