What are the responsibilities and job description for the Home Care Scheduler position at Diligent Home Health Care Inc.?
Benefits:
5757 Booth Rd, Bldg. 100, Jacksonville FL 32207
904.425.1414
Job Summary
Diligent Home Health Care is hiring a Home Health Scheduler to coordinate caregiver visits, ensure timely admissions, and support seamless in‑home care across the greater Jacksonville service area. You will match caregivers to client needs, manage daily schedules in the EHR, communicate with clinicians and families, and quickly resolve staffing gaps. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
- Opportunity for advancement
- Paid time off
- Competitive salary
- Company parties
- Training & development
5757 Booth Rd, Bldg. 100, Jacksonville FL 32207
904.425.1414
Job Summary
Diligent Home Health Care is hiring a Home Health Scheduler to coordinate caregiver visits, ensure timely admissions, and support seamless in‑home care across the greater Jacksonville service area. You will match caregivers to client needs, manage daily schedules in the EHR, communicate with clinicians and families, and quickly resolve staffing gaps. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
- Professional supervise quality, reliable, in-home care.
- Coordinate internal and external staffing needs to ensure clients are seen as scheduled
- Provide care to clients in their home
- Assign clients to the appropriate clinicians
- Maintain an up-to-date roster of active and PRN staff to secure last-minute coverage
- Communicate with caregivers regarding any updates or changes to their schedule
- Communicate with managers and clients to inform them of any schedule or staffing changes
- Assist in the hiring, training, and management of new staff
- Professional License Certified Nursing Assistant ( CNA)
- 1–3 years scheduling or administrative experience (home health, hospice, or post‑acute care preferred).
- Supervisory experience, reliable attendance; ability to work flexible hours and be part of an on‑call rotation.
- Excellent communication skills, customer service and interpersonal skills
- Proficient with scheduling software, Microsoft Office, and other computer programs.
- Strong organization, phone communication, and problem‑solving skills.
- Able to multitask and manage multiple priorities.
- High school diploma required; associate’s degree preferred.
- Driver's License
- Social Security Card
- CNA License
- CPR/BLS Card (American Heart Association/American Red Cross)
- TB Test
- Auto Insurance Card
- Alzheimer's Training Certificate
- HIV Training Certificate
- Level 2 Background Screen
- https://info.flclearinghouse.com/
Salary : $17 - $20