What are the responsibilities and job description for the Dog Groomer position at Digs Dog Care?
About Digs Dog Care
Digs is a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it.
About the role
The Groomer role is part of a dedicated grooming team focused on delivering high-quality care and styling services for dogs and cats of all breeds and sizes. The position involves hands-on grooming work including bathing, trimming, styling, and general wellness checks, carried out in a professional salon environment where animal comfort and safety are the top priority. Day-to-day work includes direct interaction with pet owners, coordination with teammates, and upkeep of a clean and organized grooming space. This is a role for someone who takes pride in their craft and is committed to providing a consistent, stress-free experience for every pet that comes through the door.
Must have experience grooming professionally to be considered for this role.
Responsibilities
- Grooming Services
- Grooms a minimum of 4 dogs per day (not including baths)
- Perform breed-appropriate bathing, brushing, drying, trimming, and styling for dogs and cats
- Execute cuts based on client specifications, breed standards, or owner preferences
- Provide nail trimming, ear cleaning, teeth brushing, and anal gland expression as requested
- Identify and communicate any skin conditions, parasites, lumps, or health concerns observed during grooming to owners
- Client & Pet Interaction
- Greet clients professionally and gather detailed grooming instructions prior to each appointment
- Handle pets of varying temperaments, sizes, and needs with patience and care
- Communicate updates to pet owners during and after appointments, including any behavioral or health observations
- Build and maintain positive relationships with returning clients and their pets
- Facility & Safety Standards
- Maintain a clean, organized, and sanitary grooming station between each appointment
- Follow proper sanitation protocols for tools, equipment, and grooming surfaces
- Adhere to safe animal handling procedures to minimize stress, prevent injury, and keep all teammates safe
- Ensure all equipment (dryers, clippers, scissors) is properly maintained and in safe working condition
- Operations & Administration
- Manage appointment scheduling and maintain accurate client records and grooming histories
- Communicate supply needs and assist with inventory management
- Collaborate with team members to ensure efficient workflow and a positive salon environment
Qualifications
Required
- 1–3 years of professional pet grooming experience in a salon, veterinary, or mobile grooming environment
- Demonstrated proficiency in grooming a variety of breeds and coat types
- Strong knowledge of safe animal handling practices
- Ability to stand for extended periods and safely lift pets up to 50 lbs if needed
- Reliable, punctual, and professional demeanor
Preferred
- Certification from a recognized grooming program (e.g., National Dog Groomers Association of America, International Professional Groomers)
- Experience with cats or exotic small animals
- First aid and CPR certification for animals
- Familiarity with grooming salon management software
Growth Path: Lead Groomer
Lead Groomers have ~5 years of experience and are responsible for training new Groomers and assisting with scheduling. Readiness for advancement includes:
- Consistent record of strong attendance and team engagement.
- Proven leadership and conflict-resolution skills.
- Deep understanding of Grooming operations at Digs as well as front-of-house operations
- Demonstrated ability to train and mentor others effectively.
- Strong alignment with Digs’ values and commitment to continuous improvement.
What We Offer
- Commission: 50%
- Flexible hours and schedule
- PTO & medical benefits available after 6 months to full time teammates
- 401k company match up to 4% starting at 90 days
- Equity package after 1 year of service