What are the responsibilities and job description for the Product Designer (UX & SAP) - Jackson, MI position at Digital Technology Solutions?
DTS is looking for Product Designer (UX & SAP) for our client position in Jackson, MI
Job Description:
Duties:
The focus of the work will be to support SAP initiative.
Specific SAP responsibilities:
- Support and maintain SAP role personas that reflect user goals, responsibilities, and pain points.
- Advocate for user needs in cross-functional discussions and decision-making.
- Apply UX best practices to ensure consistent experiences and smooth transitions between applications.
- Work closely with the internal CE development team as well as our outside implementation vendors.
- Working knowledge of SAP is preferred.
Other core duties that will be needed:
- Journey mapping — Translate research insights into journey maps, task flows, personas, and design strategies that guide product direction.
- User research — Advocate for the end user by conducting research, defining personaspecific requirements, performing task analysis, and developing use cases.
- Usability testing — Perform usability analysis and user testing to validate ease of use across customer segments.
- Crossfunctional collaboration — Partner with engineering and business teams to align on user experiences and drive adoption.
- Experience iteration — Analyze product usage data and feedback to refine and improve existing experiences.
- Accessibility advocacy — Ensure accessibility considerations are incorporated into all design decisions.
- UX pattern documentation — Define and document user experience patterns, behavioral patterns, and interaction models for consistency.
- General support — Other duties as assigned.
Skills:
- Creative problemsolving — Datadriven creativity and structured problemsolving.
- Communication & collaboration — Strong ability to communicate design decisions and work effectively with crossfunctional teams.
- Detail orientation — High attention to quality and user experience.
- Humancentered design — Deep understanding of HCD principles and usability best practices.
- Accessibility standards — Familiarity with WCAG and inclusive design methodologies.
- Problem framing — Ability to break down complex problems and propose actionable design strategies.
- Crossfunctional coordination — Skilled at navigating multiteam environments.
- Continuous learning — Curiosity and commitment to staying current with digital trends.
- Interaction design — Ability to define user flows, interaction patterns, and holistic product experiences.
Education:
- Bachelor’s Degree in Graphic Design, Fine Arts, UX/UI Design, HumanComputer Interaction, Computer Science, or a related field. (Required)
DTS offers an excellent compensation package.
Contact:
Karun Sharma
Team Lead
Digital Technology Solutions