ACH/Bill Pay Intern, Full-Time, Hybrid Marlborough MA

Schedule

What You’ll Do

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with the accurate processing of ACH transactions.
• Participate in research using administrative portals to resolve payment‑related questions.

• Support research and resolution of Bill Pay inquiries.
• Work with team members, vendors, and third‑party partners to help resolve payment issues.
• Provide front‑end research assistance for internal staff and contribute to resolving member concerns.

• Maintain professionalism and strong communication while working with colleagues and members.

• Assist in system testing and validation for the core/host system and other platforms used by the department.
• Complete required Compliance and BSA training during the internship period. Contribute ideas that support process improvements and operational efficiencies.

What You’ll Need

• Ability to commit to one of the full internship program periods: May 18 through August 14 or June 1 through August 21
• High school diploma or equivalent
• Currently enrolled in an undergraduate or graduate program in Business, Finance, Economics, Accounting, or a related field.

As an Intern, You Will

• As an intern, you will gain hands‑on experience in the operational processes that support member accounts.
• Strengthen your teamwork and collaboration skills
• Develop insight into the financial services industry
• Expand your professional network through frequent networking and learning events

What We Do

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.

DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/ sponsorship for this position.

Expected Pay Range

$20.00