What are the responsibilities and job description for the Site Operations Leader - Alabama position at DigiPower X?
Company: DigiPower X (DGXX)
Location: Columbiana, Alabama (onsite)
Reports to: Alec Amar, President & COO
Salary: TBD
DigiPowerX operates AI infrastructure facilities serving GPU-as-a-Service and colocation customers. We are hiring a Site Operations Leader to own day-to-day operations at our Alabama facility and will be accountable for operational excellence as we bring additional facilities online. Your goals are to operate this site at - Tier 3 (99.982 uptime), GPU infrastructure (99.9 availability), 100% SOP/MOP coverage & Change Management.
This is a hands-on, technical leadership role, based at our site. The right person has operated critical data center facilities, CPU/GPU infrastructures, built maintenance programs, managed onsite teams, and held vendors accountable. You will be the most senior operational authority onsite.
Responsibilities
Facility & AI Infrastructure operations
● Own day-to-day operations of live, GPU-dense, liquid-cooled data center facilities
● Build and maintain a structured preventative maintenance program for all MEP systems: chiller plant, generators, ATS, fire suppression, and power distribution
● Develop and maintain SOPs, MOPs, and emergency operating procedures grounded in industry best practices
● Serve as onsite incident commander for MEP and infrastructure events
● Monitor facility health through BMS/DCIM systems and drive resolution of anomalies before they become incidents
● Monitor CPU/GPU rack health, and Network health through DCIM systems and drive resolution of anomalies before they become incidents. Drive resolutions and escalations with support vendors.
● Manage RMA process with support vendors of GPU, MEP components while holding them accountable to their contracted SLA/SLO
Team leadership
● Manage a growing team of multicraft technicians and site support personnel
● Manage a team of smart hands operators with skills in networking, racks and compute infrastructure
● Own work assignment, scheduling, shift coverage, performance management, and training
● Build a metrics driven culture of operational discipline, accountability, and continuous improvement
Vendor and MSP management
● Interface with MEP vendors, ensuring contractual obligations and SLAs are met
● Provide oversight of managed service providers supporting current and future facilities
● Hold vendors accountable through documented performance tracking and regular business reviews
Compliance and commissioning
● Support ISO 27001, ISO 22237, and SOC 2 certification efforts by owning facility-level evidence generation and operational documentation
● Provide operational oversight during commissioning of new facilities, working alongside commissioning engineers and compliance partners with decision authority
Requirements
● 5 years of experience operating mission-critical customer facing data center facilities (not IT infrastructure or enterprise server rooms)
● Direct experience building or managing a preventative maintenance program for MEP systems (cooling, power, fire suppression)
● Exposure to compliance programs such as SOC 2, ISO 27001, or ISO 22237.
● Demonstrated understanding of chiller plant operations, generator/ATS testing, and fire suppression systems
● Experience managing onsite technical teams in a 24/7 critical environment
● Experience with vendor and/or MSP oversight and accountability
● Familiarity with BMS/DCIM monitoring systems
● Willingness to be based onsite in Columbiana, Alabama
Preferred
● Experience with liquid-cooled, high-density GPU compute environments
● Experience with facility commissioning from the operator's perspective
● Background in hyperscale, colocation, or AI infrastructure environments