Scientific Software Account Manager

DigiM Solution LLC is seeking to fill multiple business positions to support our rapidly expanding software product portfolio. The position is based in digiM headquarter office in Woburn, MA. DigiM is a world leader in advanced software platforms that accelerate drug formulation, process optimization, and quality control in pharmaceutical R&D. We combine cutting-edge microstructure science with microscopy, AI, and predictive modeling to help our clients and regulatory agencies bring safer, more effective medicines to market faster.

The Scientific Software Account Manager is to drive the go-to-market strategy, business development, and application support for our flagship software in the characterization, engineering, and prediction of drug products. In this customer-facing role, you will leverage your scientific expertise and communication skills to showcase product value, foster client relationships, and ensure successful implementation in real-world pharmaceutical development projects to drive revenue growth through the sale of software packages and services.

One example software product, dissoLab, can be reviewed here:

https://www.digimsolution.com/technology/dissolab-software

Key Responsibilities

• Sales & Business Development: Identify, qualify, and pursue new business opportunities, negotiate and close complex sales, and drive adoption of scientific software solutions in assigned territories or verticals.
• Market & Account Strategy: Analyze market trends, monitor competitive offerings, and provide strategic input on product and account planning.
• Manage Customer Accounts: Build and maintain strong, long-term relationships with research-focused clients, understanding their technical needs, workflows, and business objectives.
• Technical Expertise: Provide expert scientific and technical support, deliver product demonstrations and presentations, and answer detailed product-related inquiries.
• Customer Feedback: Gather and relay client feedback to product management and development teams for continuous improvement.
• Reporting: Manage CRM records, produce accurate forecasts, and report on client engagement and sales performance.

Required Qualifications

• Bachelor’s degree or higher in a scientific discipline (e.g., Chemistry, Biology, Physics, Engineering, or Computer Science).
• 1 years of experience in sales, account management, or customer support within a scientific software environment.
• Proven track record selling technical or scientific software solutions or services.
• Excellent verbal and written communication, presentation, and negotiation skills.
• Self starter, result driven with strong technical aptitude and the ability to understand and communicate scientific concepts and software features.
• Experience using CRM and sales tracking platforms.
• Willingness to travel (0%-10%) as required.
• Familiarity with software sales cycles, procurement processes, and enterprise deals.
• Knowledge of pharma industry trends and challenges within scientific research or laboratory environments for drug product development.
• Team-oriented mindset with strong organizational, planning, and time-management abilities.
• Client-focused approach and problem-solving skills for tailored solution development.

Compensation package (base commission bonus) minimum $80,000 on Target Earning. Total earnings will depend on experience and performance.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid sick time off
• Vision insurance

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Work Location: In person

Salary : $80,000