What are the responsibilities and job description for the Patient Access Specialist - Front Desk position at DIGESTIVE HEALTH SPECIALISTS PA?
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Digestive Health Specialists, P.A., a leading gastroenterology group based in Winston Salem, is currently recruiting for a Patient Access Specialist (Front Desk) to join our team in Kernersville. We are a well-established and growing practice; founded originally in 1979 and have grown to serve our patients now in 5 locations. Patients choose our practice for our experienced providers and staff who provide friendly, compassionate, high-quality and affordable care. No weekends, nights or call would apply for this position.
Summary
A front office team member is expected to greet everyone with a friendly and welcoming demeanor. Ensures patient check-in and check-out process is completed effectively and efficiently. DHS expects front office team members to provide excellent customer service to all patients, visitors and vendors that come to our offices. This position will travel to satellite locations as needed.
Qualifications:Skills Needed:
Typing skills with minimum of 40 WPM, Word and Excel experience/proficiency, Professional Communication, Detail Oriented, Patient Focused, Frequent Interaction With Others, Diplomacy and Tact, Dependable, Team Oriented, Ability to take direction, Ability to maintain Confidentiality
Requirements Include:
Must have transportation, current NC Driver’s License without restrictions and vehicle insurance.
Flexibility and the ability to work check-in and check-out or scheduling at any time and in any location as needed.
Team work is required!