What are the responsibilities and job description for the Medical Assistant/Front Office position at Digestive Care PL?
Overview
We are a patient focused gastroenterology practice seeking a reliable and motivated Medical Assistant / Front Desk Coordinator to join our team. This role is ideal for someone who thrives in a clinical environment while also excelling in patient interaction and administrative responsibilities. You will be the vital link between patients and providers, ensuring smooth administrative workflows while providing compassionate clinical support.
Responsibilities
Front Desk Duties:
- Greet patients warmly, verify their information, and efficiently manage check-in and check-out processes using Electronic Health Record (EHR) system.
- Manage front office duties such as scheduling appointments, answering phone calls, handling patient inquiries, and coordinating follow-up care.
- Collect patient payments, post charges, and assist with billing/authorization follow-up
- Triage patient messages and coordinate with providers/staff
- Review incoming faxes, medical records, and lab reports to attach external records to patient's charts ensuring all relevant documentation is available prior to visits
- Maintain HIPAA compliance and ensure a professional, welcoming environment
Medical Assistant Duties:
- Room patients, take vitals, obtain medical histories, and prepare patients for exams
- Perform routine clinical tasks as needed
- Assist providers during examinations and maintain exam room readiness
- Document encounters and update electronic medical records (EMR)
- Assist with patient intake by collecting medical histories, updating records, and documenting symptoms accurately.
- Measure vital signs such as blood pressure, pulse, temperature, and respiration to support clinical assessments.
- Prepare patients for examinations by explaining procedures and ensuring comfort throughout their visit.
Skills
- Knowledge of basic medical terminology, basic anatomy/physiology, and basic pharmacology related to gastroenterology to support accurate clinical documentation and patient care.
- Knowlege of EMR systems - eClinicalWorks is a plus.
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $15