What are the responsibilities and job description for the Change Management Analyst / Organizational Change Management Analyst position at Digerati Systems Inc?
ONLY LOCAL TO AUSTIN, TX AREA - Within 50 Miles Radius
The primary role and responsibility of the OCM Specialist is to schedule, plan and execute project-level
change adoption strategies, including the measurement of change readiness and long-term
sustainability. The OCM Specialist works closely with project managers, business relationship
managers, and other technology partners (DBAs, SAs, etc) to successfully drive the adoption of new
technology. Develops and implements change management plans and all related deliverables.
Experience in being a team player in organizational change management processes and strong written
and verbal communication skills.
Working knowledge of OCM methodologies such as PROSCI which includes development of such deliverables as Stakeholder Analysis, Change Impact Analysis and Communications Assessments.
Developing work products that support the change management plans. Execution of plans and work products is expected with stakeholder engagement and end-user adoption critical to success and measured through metrics and reporting.
Provides project teams with coaching and guidance based on industry best practices to improve cross-functional coordination and communication during project execution.
Experience working with and reach all levels of employees.
Experience on large efforts with Agency-wide impact.
Develops content for dissemination to non-technical users. Ability to write and communicate technical changes to users in non-technical terms. Exceptional verbal and written communication skills.
Supports the development and maintenance of relationships within ITD and across the agency. Develops and executes communications plans to communicate project work, priorities, and impacts across the agency.
Provides project teams and users with documentation based on industry best practices to improve understanding of technical changes.
Contributes to an inclusive environment that values differences by building and maintaining collaborative relationships with team members, peers, and ITD leaders. Actively embodies ITD values and behaviors including accountability & ethics.
Supports the vision for Engagement, Culture, and Communications. Works closely with team members and management to implement and support effective solutions for change management.
Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across ITD.
Marketing and/or corporate communications experience.
Graphic design or visual representation of content to convey messaging.