What are the responsibilities and job description for the Hostess/Cashier position at DiFabio's Market & Tap?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Seat guests and manage the seating chart
- Take and manage reservations over the phone or in person
- Provide excellent customer service and address guest inquiries or concerns
- Handle cash and credit card transactions using the POS system
- Maintain a clean and organized host station area
- Assist with other duties as assigned by management
Requirements:
- Previous experience in a hospitality or guest service role preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Excellent phone etiquette and customer service skills
- Familiarity with Aloha POS system is a plus
- Must be able to stand for long periods of time
At our establishment, we value our team members and offer competitive pay, opportunities for growth, and a positive work environment. If you have a passion for hospitality and enjoy providing exceptional service to guests, we would love to hear from you.
Please apply with your resume and contact information.
Summary
As a Hostess/Cashier, you will be the first point of contact for our guests, utilizing your core skills in customer service, communication, and restaurant experience to provide a welcoming and efficient experience. Your premium skills in guest relations and phone etiquette will enhance interactions with customers, ensuring a positive and memorable visit. With relevant skills in POS systems and hospitality, you will handle transactions accurately and assist in creating a warm and inviting atmosphere. Join our team to be a vital part of our establishment's success by delivering exceptional service and fostering a friendly environment for all patrons.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
Physical Setting:
- Bar
- Casual dining restaurant
- Fast casual restaurant
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $12 - $15