LEAD TEAM MEMBER- ICE CREAM

POSITION: PIN DECK LEAD

DEPARTMENT: DIDONATO’S PIN DECK

CLASSIFICATION: FULL TIME

DiDonato Family Fun Center in Hammonton, New Jersey has 26 professional-grade, all-hardwood bowling lanes, an upscale bar and grille called the Alley serving everything from handcrafted burgers and flatbreads to ahi tuna bowls and filet mignon, and seasonal holiday events in our outdoor village where our custom-built, life-size train brings guests from up and down the East Coast to visit with the Local Witch for Halloween, hop with the Easter Bunny in the Spring, and ride through millions of lights during the winter Holiday season.

POSITION SUMMARY:

The Pin Deck lead is responsible for managing the Pin Deck at DiDonato’s with passion, integrity, and knowledge while promoting the culture and values of DiDonato’s. The Pin Deck lead will be a problem solver with strong work ethic and leadership skills. The Pin Deck lead will also perform all the Pin Deck server job responsibilities as necessary.

RESPONSIBILITIES:

1. Provide leadership to new and current team members. Role model efficiency and diligence for all team members, have high expectations, use effective communication techniques, and provide outstanding customer service.

2. Responsible for overall quality control; teach employees consistency of service and product is important and ensure all employees meet expectations and follow set standards.

3. Develop schedule. Approve changes presented by team members shift switches.

4. Ensure Ice Cream Opening, Daily, Shift Change, Closing and Weekly Checklists, are being utilized by team members.

5. Execute recipes for homemade hard ice cream, as collaborated on with the Head Chef of DiDonato’s.

6. Troubleshoot staffing issues, difficult customers, mechanical issues, etc. Act as contact person for machine maintenance, supply orders, and customers. Refer to VP as needed.

7. Track inventory of ice cream supplies, kitchen supplies, dry goods, paper products and soda. Communicate with VP on orders being placed.

8. Monitor and enforce all food safety regulations and the highest level of cleanliness.

9. Responsible for training all staff.

10. Perform all Ice Cream Server job responsibilities as necessary:

1. Greet all customers in a friendly and welcoming manner

2. Retain a general knowledge of our ice cream flavors and cheese varieties

3. Fulfill customer orders for ice cream purchases

4. Greet all customers in friendly and welcoming manner

5. Process customer transactions on the cash register, including refunds, and discounts

6. Maintain a balanced cash drawer

7. Maintain clean work areas and have supplies stocked at all times.

8. Maintain and clean the dipping cabinets as necessary, eliminate cross contamination of ice cream flavors

9. Clean outdoor Pin Deck area, “L” shaped area indoors and remove trash.

10. Present a neat personal appearance, including Pin Dec team wear and Pin Deck baseball cap.

11. Perform other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Minimum Age: 18 years

• Must be able to take direction and delegate responsibilities

• Able to work in a fast paced environment

• Able to perform basic math skills

• Able to count money “backwards in the event of an error entering tender amount

• Able to work flexible schedule and adjust to seasonal shifts

• Able to push, pull, carry, or lift up to 40 pounds

• Able to stand for up to 8 hours

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Hammonton, NJ 08037: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Salary : $40,000 - $0