What are the responsibilities and job description for the Janitorial Supervisor position at Didlake, Inc.?
Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.
Why This Role Matters
At Didlake, we believe strong supervisors create strong teams. As a Custodial Supervisor, you'll lead daily custodial operations, coach employees, ensure exceptional service for our customers, and support our mission of creating meaningful employment opportunities for people with disabilities.
If you enjoy leading, by example, developing employees, and taking pride in delivering quality work, we'd love to have you on our team.
What You Will Do
- Supervise daily custodial operations and assign work to team members.
- Inspect completed work to ensure quality and contract compliance.
- Train, coach, and develop custodial employees.
- Promote a safe, respectful, and inclusive work environment.
- Monitor equipment, supplies, and workplace safety.
- Support employees with disabilities through coaching and workplace guidance.
- Communicate regularly with employees and management to ensure operational success.
- Help maintain exceptional customer satisfaction through quality service delivery.
Qualifications:
What You Bring
You are a dependable leader who enjoys helping others succeed. You communicate clearly, solve problems quickly, and create a positive work environment built on teamwork, accountability, and respect. You understand the importance of delivering quality service while supporting employee growth and development.
Education & Experience
- High school diploma or equivalent preferred.
- Two 2 years of custodial, commercial cleaning, facilities, or environmental services experience.
- Previous supervisory or team lead experience preferred
Skills & Abilities
- Leadership and employee coaching
- Commercial custodial knowledge
- Quality inspections and attention to detail
- Strong communication and interpersonal skills
- Customer service mindset
- Safety and OSHA awareness
- Basic Microsoft Office and mobile technology skills
- Problem-solving and organizational abilities
- Ability to support employees with disabilities
- Ability to pass required background screening
- Have a valid driver's license and be insurable under Didlake's automobile policy. Requirements include but are not limited to a minimum of 3 years of licensed driving and being at least 25 years old.
- Must have a valid Real ID for access to the work site.
Benefits
- Health coverage for you and your family through Medical, Dental, and Vision plans
- Health Reimbursement Account (HRA)
- Life Insurance/AD&D
- Short Term Disability
- Employee Assistance Program (EAP) for work and personal support
- 401(k) retirement plan with company match
- Paid time off awarded after every year of service
- Paid sick leave that begins accruing upon hire
- Employee Development Program (EDP)
- Paid holidays
- Direct deposit