What are the responsibilities and job description for the General Clerk I - Mail Clerk position at Didlake, Inc.?
This position is part of the AbilityOne Program and requires a documented disability.
Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.
Why This Role Matters
The General Clerk I - Mail Clerk plays a vital role in ensuring the timely, accurate, and secure flow of mail and correspondence throughout government facilities. By managing incoming and outgoing mail, processing accountable shipments, maintaining delivery records, and supporting daily mail operations, this position helps employees receive critical information and materials needed to carry out their work efficiently while upholding service, accuracy, and security standards.
What You Will Do
- Sorts all incoming mail (first-class, bulk) according to specific mail codes.
- Maintains daily mail counts verifying arrival and delivery of all regular mail. Delivers and secures signature(s) of all accountable mail to the intended recipient within two hours from the time it is received in the mailroom.
- Conducts quality control checks per location and mail run to ensure that the mail is routed to the intended mail stop location.
- Distributes and collects mail on two scheduled mail deliveries per day (10:00 a.m. and 2:00 p.m.) throughout HUD Headquarters and/or HUD Satellite offices according to established routes and procedures.
- Operates UPS WorldShip and CampusShip, meters, and the Arrival System.
- Responsible for safety within the scope of work by proper use of equipment and adherence to safety policies.
- Completes and maintains all Didlake required training.
- Processes Federal Express, UPS, Certified, Registered, Express, Insured, Delivery, and Signature Confirmation accountable mail.
- Re-addresses undeliverable mail (incomplete, incorrect, illegible addresses) using personnel directories and/or computer database
- Prepares and bags outgoing interoffice and pouch mail.
- Receives, sorts and distributes newspapers to intended recipients.
- Acts as a good steward of Didlake and Government funding and resources.
Qualifications:
What You Bring
You bring at least one (1) year of mailroom experience, including sorting, processing, distributing, and tracking incoming and outgoing mail, with a strong attention to detail and commitment to accuracy.
Education & Experience
- High school diploma and/or GED.
- Minimum one (1) year of experience in mailroom services.
Skills & Abilities
- Ability to pass a background check and maintain a clearance.
- A valid REAL ID is required to enter this worksite.
- Must possess adequate communication skills, including the ability to read and write basic correspondence.
- Ability to recognize and sequence numbers and letters.
- Ability to read, write, and speak fluently in English.
- Must project a positive and professional image to the public and co-workers.
- Familiarity with computers and basic keyboarding skills.
Why Join Didlake
- Be part of a mission-driven organization making a real impact in the lives of people with disabilities
- Work in a supportive and inclusive team environment
- Opportunities for growth and skill development
- Meaningful, purposeful work that makes a difference every day
Benefits
- Health coverage for you and your family through Medical, Dental, and Vision plans
- Health Reimbursement Account (HRA)
- Life Insurance/AD&D
- Short Term Disability
- Employee Assistance Program (EAP) for work and personal support
- 401(k) retirement plan with company match
- Paid time off awarded after every year of service
- Paid sick leave that begins accruing upon hire
- Employee Development Program (EDP)
- Paid holidays
- Direct deposit