What are the responsibilities and job description for the Retail Golf Expert position at Dicks Sporting Goods?
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
Job Duties & Responsibilities
Customer Focus
Build strong, trust-based relationships with golfers by leveraging deep experience and training.
Inspire confidence and excitement through personalized equipment recommendations that elevate performance and align with each golfer's unique goals and playing style.
Maintain expert-level knowledge of club fitting, product lines, services, and emerging golf technology.
Lead sales activations and initiatives that position the store as the top golf destination in the market.
Builds Effective Team through Training & Coaching
Serve as the store's subject matter expert and be a key part of the interview process for hiring golf teammates.
Collaborate with Store Managers and Hardlines Manager to lead skill-building sessions in product knowledge, club fitting, selling techniques, and equipment technology.
Lead by example to create a high-performance, customer-obsessed golf environment.
Demonstrate a passion for continuous learning by engaging with company/vendor training and exploring external industry resources like social media, vendor sites, and YouTube.
Entrepreneurial & Growth Mindset
Drive KPI's including inline equipment sales, UPT, loyalty, and custom iron penetration.
Partner with store leadership to drive revenue growth by elevating the overall service experience, implementing high-impact selling strategies, and fostering a results-driven culture on the sales floor.
Ensure departmental execution of merchandising strategies and sales initiatives to provide golfers with best-in-class shopping experience.
Work with teammates to elevate corporate brand standards across the store.
QUALIFICATIONS:
- High School Diploma or Equivalent
- 1-3 years experience
Previous club fitting certification or experience. Launch monitor experience preferred (Trackman, Foresight). Previous experience in golf retail or green grass a plus.