What are the responsibilities and job description for the Restaurant Franchise Operations: Financial, Compliance and Support Director position at Dickey's Barbecue Restaurants, Inc.?
The world’s largest barbecue concept was founded in 1941 by World War I Veteran, Travis Dickey. It is now run by his grandson Roland Dickey, Jr and Roland’s wife, Laura Dickey. For the past 85 years, Dickey’s Barbecue Pit has served millions of guests Legit. Texas. Barbecue™ alongside their iconic Big Yellow Cup. The Dallas-based, family-founded barbecue franchise serves slow-smoked meats and home-style sides with 'No B.S. (Bad Stuff)' included for dine-in, drive-thru (select locations) and pick-up. We offer a workplace where employees are given meaningful growth opportunities and rewarded for their loyalty and contributions.
Dickey’s is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, pregnancy, or any other characteristic protected by law. Our policy of equal employment opportunity applies to all aspects of employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. We are committed to fostering a fair and merit-based workplace.
Welcome to Dickey's Barbecue! The primary responsibility of the role will be to assist and coach our Owner/Operators by focusing on operational execution, labor/cost of goods management, execution of our business model, the importance of community involvement and grass roots marketing. This role will be responsible for an assigned district of restaurants and will be evaluated based upon his or her ability to achieve sales and profit growth within the district. This is a hands-on role.
Responsibilities include, but are not limited, to
Dickey’s is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, pregnancy, or any other characteristic protected by law. Our policy of equal employment opportunity applies to all aspects of employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. We are committed to fostering a fair and merit-based workplace.
Welcome to Dickey's Barbecue! The primary responsibility of the role will be to assist and coach our Owner/Operators by focusing on operational execution, labor/cost of goods management, execution of our business model, the importance of community involvement and grass roots marketing. This role will be responsible for an assigned district of restaurants and will be evaluated based upon his or her ability to achieve sales and profit growth within the district. This is a hands-on role.
Responsibilities include, but are not limited, to
- Accountability for sales and profitability of assigned franchise locations
- Interpreting information from reporting systems and utilizing the data to coach operational standards
- Utilizing reporting systems to determine trends in sales and cost of goods and coaching on their use
- Ensuring compliance of franchise location adherence to all company standards
- Analyze district results and present results and action plans to leadership
- Travel as necessary to audit/guide/mentor/enforce standards and compliance
- Build sales for assigned stores - increasing existing customer frequency and engaging new customers
- Meet and/or exceed monthly sales and check count commitments at store and district level
- Meet and/or exceed monthly KPI metrics at store and district level
- Responsible to drive overall quality and brand standards at all levels through direct initiatives
- Implement, execute, manage and assertively follow up on operational brand strategies that enhance the profitability at store and district levels
- Collaborate and work in conjunction with other departments for overall growth and success of the operations department and team
- Maintain budget controls on all operations activities tied to district
- High School Diploma or GED is required
- 3 years restaurant management experience at GM level or above is required
- Experience working with Franchisee's required (10 locations)
- Multi-unit experience required
- Up to 50% travel required
- Restaurant marketing experience a plus
- Thrive in a results-driven business environment
- Outstanding follow up
- This role requires living in the Dallas metro area, there is no relocation being offered.