Operations Analyst

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Overview

Job Duties and Responsibilities

• Support labor planning and workforce management processes through forecasting analysis, data staging, reporting, scheduling configuration support, and process optimization initiatives
• Execute recurring quality assurance and validation processes to ensure accuracy and consistency across reporting, labor models and operational data outputs
• Analyze operational, labor and financial performance data to identify trends, risks, variances, and opportunities that support business decision making and operational strategy
• Build, maintain and enhance reporting tools, dashboards, and analytical processes that improve business visibility and decision-making efficiency
• Collaborate with field leadership and cross functional partners to investigate operational questions, evaluate business impacts and support strategic initiatives
• Support ad hoc analysis, scenario modeling, operational deep dives, and special projects in a fast-paced retail environment
  
  

Qualifications

• Bachelor's Degree in Accounting, Finance, Economics, Business Analytics, Information Systems
• 1-3 years experience
• Proficiency in MS Excel, MS Powerpoint
• Knowledge of PowerBI, Tableau or similar visualization tools a plus
• Knowledge of SQL, Alteryx, Power Query or other data transformation tools a plus
• Strong analytical mindset with the ability to identify trends, interpret data, and develop actionable insights
• Strong attention to detail and commitment to accuracy and quality assurance
• Intellectual curiosity and willingness to learn
• Effective written and verbal communication skills with the ability to interact across multiple levels of the organization
• Ability to work independently and prioritize tasks in a fast-paced, evolving retail environment
  
  

Virtual Requirements

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.
  
  

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!