Apparel Sales & Service Lead

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: Greets and engages each and every athlete within eyesight. Builds relationships with athletes through greeting, asking open ended questions, recommending product, following up and thanking/inviting back. Supports a sales and service environment by connecting with multiple athletes Displays Service and Selling standards in alignment with company’s expectations. Displays product knowledge by offering recommendations that benefit / align with the athlete’s wants and needs that makes the athlete feel understood Meets the athlete in their shopping journey, builds trust and value by creating a tailored and unparalleled experience that makes the athlete feel appreciated. Creates a tailored consultative experience to provide unparalleled customer service, adapting sales style appropriately. Pulls from personal experiences to recommend product that makes the athlete feel confident Provides exceptional fitting room service by opening door, ensure fitting room is clean, checking in and offering additional recommendations that makes that athlete feel appreciated. Fully outfits athletes from head to toe with appropriate apparel and recommends footwear / other product to make them feel excited. Assists in educating other teammates by sharing new product info, conducting fit session, learning key items and understanding new technology. Assists in recovery of the apparel department including straightening, folding, fitting room & front end go backs Assists the Apparel Sales Prep Team and Apparel Merchandiser as needed / directed Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience. Creates an inclusive store environment where everyone (teammates & athletes) feels welcome and safe and is treated with respect. QUALIFICATIONS: High School Diploma No experience required, prior retail sales, cashier, or customer-focused experience preferred Targeted Pay Range: $17.00 - $25.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com. ACHIEVING SUCCESS AT DICK’S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.

Salary : $17 - $25