What are the responsibilities and job description for the Information Technology Director position at Dick Hannah Corporate Offices?
Information Technology Director – Dick Hannah Dealerships (On-Site, Vancouver, WA)
Dick Hannah Dealerships is seeking a dynamic Information Technology Director (IT Director) to lead our technology strategy, daily IT operations, and cybersecurity initiatives. This leadership role is critical to ensuring that systems, networks, and data platforms effectively support our multi-site automotive dealership operations and deliver a premier customer experience.
The IT Director partners directly with business leaders, driving scalable technology solutions, process automation, and data analytics that enhance operational performance, safeguard sensitive information, and fuel company growth. This position is on-site at our corporate offices in Vancouver, Washington (not remote).
*Dick Hannah Dealerships has engaged Boly: Welch Executive Search to manage and lead this recruitment process. Should your resume be selected for further consideration, a member of their search team will contact you directly.
Why Join Us?
- Competitive Pay
- Salary $175,000
- Monthly Net Profit Bonus 0.15% (Expected Annual $30k)
- Generous Paid Time Off (PTO): New employees accrue ~96 hours in year one, with increases over time.
- Comprehensive Benefits Package: Medical, dental, vision, HSA/FSA, life insurance, disability coverage, and a robust 401(k). Benefits begin the first of the month after 60 days.
- Paid Holidays: At least 6 paid holidays annually, subject to eligibility requirements.
Key Responsibilities
- Provide strategic IT leadership and mentor a high-performing IT team.
- Define and execute an IT roadmap aligned with dealership business objectives.
- Oversee availability, performance, and lifecycle management of all IT systems:
- Hardware: servers, endpoints, network gear, peripherals.
- Software: ERP/DMS (CDK/Reynolds), CRM, OEM applications, Microsoft 365, Intune, Azure AD.
- Network & Voice: SD-WAN, Wi-Fi, VPN, UCaaS/telephony (Zoom).
- Data & Analytics: Data warehouse, CDP/CDK integrations, Power BI dashboards, AI/ML readiness.
- Partner with Marketing to optimize ~28 customer-facing websites for brand consistency and user experience.
- Deliver business intelligence and analytics to support executive decision-making.
- Implement and maintain robust IT security (firewalls, intrusion detection, employee training, data protection).
- Ensure compliance with FTC Safeguards Rule, GLBA, and PII regulations.
- Manage IT projects from intake through delivery, leveraging project management tools and PMO collaboration.
- Drive process automation and oversee software integrations with OEM, third-party, and internal platforms.
- Manage IT vendors, contracts, and performance expectations.
- Develop user training programs to maximize software adoption.
- Define and achieve SLAs for incident response and resolution; track IT performance with key metrics.
- Conduct business continuity and disaster recovery planning.
- Participate in budgeting and capital expenditure planning.
Qualifications
- 8 years of progressive IT leadership experience, preferably in multi-site retail, automotive dealership, or related environments.
- Expertise with ERP/DMS platforms (CDK, Reynolds), CRM systems, OEM integrations, and data platforms/Power BI.
- Proven success building and managing cybersecurity programs aligned to FTC Safeguards/GLBA.
- Strong vendor management, budgeting, and change leadership skills.
- Excellent communication with executives, managers, and field teams.
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Ability to work on-site in Vancouver, WA.
At Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We’re a family-run business that’s been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone’s day-to-day contributions.
Dick Hannah Dealerships. Believe in nice.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $30,000 - $175,000
