Assistant Property Manager

Job Title: Assistant Property Manager Administrative Assistant

Location: 607 Shelby St, Detroit, MI 48226 (on-site with occasional remote flexibility)

About Us

We’re a fast-growing property management company overseeing a portfolio of 300 mostly single‑family homes in Metro Detroit and aiming to grow our portfolio to 3,000 and become national wide in the next 10 years. We focus on well-maintained, tenant-centered housing. We value responsiveness, organization, and building positive tenant and owner relationships. With offices in Detroit and Shanghai, we combine local expertise with global vision. Our team are like a family, fostering a positive, collaborative atmosphere where people feel supported, valued, and encouraged to learn and advance their careers. If you’re looking for a dynamic workplace with room to grow and make an impact, you’ll fit right in.

Position Summary

 Combine property management and administrative support duties to oversee day-to-day operations for multiple residential units. Primary responsibilities include tenant relations, lease administration, rent processing, coordination of maintenance/contractors, and office/clerical tasks to support smooth property operations.

Key Responsibilities

·        Tenant relations: respond to inquiries/complaints, screen prospective tenants, conduct move-in/move-out inspections, enforce lease terms.

·        Leasing & documentation: prepare, execute, and renew leases; collect and process applications and deposits; maintain tenant files and records.

·        Rent & accounting support: process rent payments, prepare rent statements, follow up on late payments/evictions in coordination with owners and legal counsel; assist with basic bookkeeping and expense tracking.

·        Maintenance coordination: receive maintenance requests, schedule and supervise contractors, obtain quotes, ensure timely completion and quality control.

·        Administrative duties: answer phones, manage email and correspondence, schedule appointments, manage office supplies, prepare reports for owners (occupancy, income/expenses, maintenance status).

·        Compliance & safety: ensure properties comply with local housing codes, safety standards, and landlord-tenant laws; coordinate inspections and necessary repairs.

·        Communication & reporting: provide regular updates to property owners, prepare monthly property performance summaries, and maintain accurate records in property management software.

·        Work 40 hours/week

Qualifications

·        1 years property management or related experience (residential preferred) OR equivalent administrative experience in real estate/realty.

·        Strong organizational skills and attention to detail.

·        Excellent written and verbal communication; professional tenant-facing demeanor.

·        Basic accounting/bookkeeping knowledge (accounts receivable, reconciliations).

·        Familiarity with landlord-tenant law and Detroit housing codes a plus.

·        Proficiency with Microsoft Office and comfort learning property management software (e.g., Doorloop) and online payment platforms.

·        Valid driver's license and reliable transportation for property visits.

·        College degree required. Certification in property management or real estate preferred.

Preferred Skills

·        Conflict resolution and customer-service orientation.

·        Ability to prioritize and manage multiple tasks independently.

·        Experience coordinating contractors and maintenance projects.

·        Bilingual (English/Spanish/Chinese) is a plus.

 Work Schedule

·        Full-time, typical office hours on-site with occasional remote flexibility and occasional evenings/weekends for emergencies.

Compensation & Benefits

·      Competitive base pay based on experience, range $48K-60K/year.

·      Performance bonuses $10K-40K/year, up to 100K combined  

·      Benefits may include 10 paid public holidays and 10 days paid time off

·      Health insurance.

·      401K