What are the responsibilities and job description for the HVAC Service Manager position at DiBiase Heating and Cooling Company?
Overview
We are seeking an experienced and highly skilled HVAC Service Manager to lead our service team of technicians. Our growing business needs someone with a strong understanding of HVAC systems who is able to diagnose and repair problems quickly and efficiently. This position should be able to manage a team and ensure that all work is completed to the highest standards. This role offers an exciting opportunity to oversee and manage complex projects, and ensure the delivery of top-quality HVAC, refrigeration, and property maintenance services.
A valid driver’s license and clean record is required for this position. The successful candidate will demonstrate strong leadership, technical expertise, and excellent problem-solving skills to support our clients’ needs efficiently and effectively.
Responsibilities
We are seeking an experienced and highly skilled HVAC Service Manager to lead our service team of technicians. Our growing business needs someone with a strong understanding of HVAC systems who is able to diagnose and repair problems quickly and efficiently. This position should be able to manage a team and ensure that all work is completed to the highest standards. This role offers an exciting opportunity to oversee and manage complex projects, and ensure the delivery of top-quality HVAC, refrigeration, and property maintenance services.
A valid driver’s license and clean record is required for this position. The successful candidate will demonstrate strong leadership, technical expertise, and excellent problem-solving skills to support our clients’ needs efficiently and effectively.
Responsibilities
- Lead, Coordinate and Supervise field technicians performing HVAC installation, repair, and maintenance tasks.
- Responsible for the profitability of the service department.
- Support training initiatives for technicians on new equipment or procedures to enhance team expertise.
- Conduct site inspections to assess system performance and recommend improvements or repairs.
- Supervises the Service Dispatcher (s) and parts person if applicable.
- Review all warranty invoices, making sure that all valid warranty issues are being addressed to the vendor, parts, misc. field materials and labor.
- Reviewing all service invoices daily and provide daily accounting billing.
- Approve all daily time cards.
- Oversee equipment repair and troubleshooting using schematics, ohmmeters, and other diagnostic tools.
- Manage service schedules, allocate resources, and ensure compliance with safety standards and industry regulations.
- Responsible for determining and setting service inventory policies and pricing.
- Securing work for the service department, revenue generation.
- Help Service Technicians out in the field when appropriate
- Make sure that all service vehicles are clean, stocked, running properly etc.
- Monthly vehicle and tool inspections.
- Fleet maintenance of service inventory stock.
- Quote large repair jobs and obtain approval from customers.
- Five years related experience and/or training in customer service, management in the HVAC service and technical industry or equivalent combination of education and experience.
- High School Diploma
- Advanced customer service skills.
- Valid driver’s license
- Computer skills
- Ability to multi-task
- Organized
Salary : $100,000 - $130,000