Commercial Operations Analyst - Incentive Compensation, Expense & Fleet

Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions.

As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry's broadest specialty diagnostic portfolios.

When you join Diasorin, you are not just filling a role. You are helping build what comes next.

• Build What Matters
  Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide.
• Innovate with Agility at a Global Scale
  Work in an entrepreneurial environment that enables speed, collaboration, and global impact.
• Grow in a People-Centered Culture
  Thrive in a culture that values accountability, inclusion, and continuous development.

Location: Hybrid (Austin, TX)

Job Scope:

We are seeking a highly organized, analytical, and process-driven Commercial Operations Analyst to own the day-to-day administration, reporting, and continuous improvement of three critical operational areas: Incentive Compensation, Expense Management, and Fleet Operations.

Although these areas serve different business needs, they share a common foundation: accurate data, disciplined processes, strong controls, timely execution, effective communication, and exceptional attention to detail.

This role is responsible for ensuring that these processes operate reliably and efficiently from end to end. The successful candidate will not simply execute established tasks; they will take ownership of the process, identify opportunities for improvement, develop and document solutions, and drive those solutions through implementation.

The role also serves as an analytical resource, using the data generated through these processes to identify trends, exceptions, risks, and opportunities and translate them into actionable information for management and cross-functional stakeholders.

The strongest candidates will bring sound judgment, strong Excel and analytical skills, clear communication, and the ability to learn complex processes, manage details, and improve how work gets done. Direct experience in incentive compensation, expense management, or fleet operations is helpful, but process ownership, accuracy, and follow-through are most important.

Key Duties and Responsibilities:

Incentive Compensation Administration

• Own recurring sales incentive compensation activities, including data preparation, validation, calculations, reporting, and issue resolution.
• Maintain incentive compensation plan inputs such as eligibility, quotas, rates, thresholds, and related data.
• Coordinate the recurring compensation cycle to ensure deadlines, approvals, calculations, and communications are completed accurately and on time.
• Partner with cross-functional stakeholders to research and resolve compensation-related questions and discrepancies.
• Prepare management reporting and summarize attainment, trends, variances, exceptions, and areas requiring attention.

Expense Management / Concur Administration

• Administer the company's Concur expense environment and related expense management processes.
• Maintain system settings, workflows, policies, user access, and other administrative parameters as needed.
• Monitor expense activity for policy compliance and support employee expense inquiries, issues, and escalations.
• Partner with stakeholders on expense reporting, corporate card activity, employee reimbursements, and related processes.
• Prepare recurring expense reporting and analysis, including spending trends, policy exceptions, compliance issues, and cost drivers.

Fleet Operations

• Administer the company's fleet program, including vehicle assignments, replacements, registrations, mileage, maintenance, and related activities.
• Coordinate with employees, managers, fleet providers, dealerships, leasing companies, and other vendors to resolve fleet-related issues.
• Monitor vehicle utilization, maintenance, costs, delivery schedules, and other fleet metrics.
• Support vehicle transfers, returns, title and registration activities, accident claims, and other fleet lifecycle activities.
• Review vehicle-related charges and prepare recurring fleet reporting on utilization, cost trends, vehicle activity, and relevant KPIs.

Process Ownership & Continuous Improvement

• Serve as the operational owner and subject matter expert for assigned processes, ensuring activities are accurate, timely, consistent, and well controlled.
• Maintain practical process documentation, calendars, controls, and checklists to support repeatable execution.
• Take improvement initiatives from concept through implementation, including defining requirements, coordinating stakeholders, testing solutions, implementing changes, and monitoring results.
• Manage relationships with external vendors and service providers, including issue resolution, service monitoring, and follow-up.
• Support the implementation and adoption of new systems, tools, policies, and processes.

Reporting & Analysis

• Prepare recurring reports and summaries across Incentive Compensation, Expense Management, and Fleet.
• Review and validate data to ensure accuracy and consistency.
• Analyze trends, variances, exceptions, and other key information to identify issues and opportunities.
• Translate data into clear, actionable information for management and cross-functional stakeholders.
• Support ad hoc reporting and analysis as needed.

Systems & Tools

The successful candidate should be highly proficient in Microsoft Excel and comfortable learning business systems that support compensation, expense management, fleet operations, reporting, and workflow processes.

Education, Experience and Qualifications:

Required

• Bachelor's degree in Business, Finance, Accounting, Economics, Operations, Analytics, or a related field.
• 3-4 years of relevant professional experience in commercial operations, business operations, finance operations, sales operations, compensation administration, expense management, fleet administration, or a related analytical/administrative function.
• Demonstrated ability to independently own recurring business processes from start to finish.
• Strong Microsoft Excel, analytical, problem-solving, and data validation skills.
• Exceptional organization, attention to detail, accuracy, and ability to manage recurring deadlines with minimal supervision.
• Strong written and verbal communication skills, with the ability to work effectively across functions and with external partners.
• Sound judgment and discretion when handling confidential employee, compensation, expense, and financial information.
• Ownership mindset with a willingness to improve processes rather than simply maintain them.

Preferred

• Experience with sales incentive compensation, commissions, expense management, Concur, fleet administration, or related business operations processes.
• Experience with reporting, process improvement, workflow tools, or business systems such as ERP, CRM, payroll, compensation, expense, or fleet platforms.
• Experience managing external vendors or working in a regulated, financial, healthcare, life sciences, or other complex corporate environment.

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those required to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Primarily office-based work with extended periods of computer use.
• Hybrid work environment as applicable to company policy.
• Occasional domestic travel may be required.
• Ability to work beyond normal business hours periodically to meet critical deadlines or business requirements.

What we offer

The hiring range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. Beyond base salary, Diasorin offers a competitive rewards package focused on your overall well-being. We are proud to offer a comprehensive plan of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

Diasorin is committed to building a workplace where people feel empowered to contribute ideas, take ownership, and grow their careers. We believe diverse perspectives strengthen innovation and help us deliver meaningful impact for patients and customers worldwide.

Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

This posting and recruitment process are subject to applicable local laws and regulations in the country where the position is located. Additional employment disclosures, candidate rights, and employment conditions may apply based on local jurisdiction.

Individuals hired will be required to verify identity and eligibility to work and may be subject to a background check and drug screening where permitted by law. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities during the application process. If assistance is required, please contact hr@diasorin.com.

Recruitment Fraud Notice

Diasorin never requests payment, financial information, or personal banking details from candidates at any stage of the recruitment process. Official communications from Diasorin recruiters will only come from a verified @diasorin.com email address. If you have questions about the legitimacy of a recruitment communication, please contact hr@diasorin.com for verification.

Unauthorized third-party recruiting agencies may not submit candidates for this position without prior written authorization from the Diasorin Human Resources Department.