What are the responsibilities and job description for the Trademark Paralegal/Legal Assistant position at DiAngelo Law?
Trademark Paralegal/ Legal Assistant (Client-Facing & Remote)
We’re looking for an experienced trademark paralegal or legal assistant who genuinely enjoys working with business owners and developing professional relationships with clients throughout the legal process.
This is a client-facing role that supports trademark and contract matters from intake through execution. It’s an excellent fit for someone who is highly organized, proactive, and takes pride in being the person who keeps things moving while also delivering a high-quality client experience.
About The Firm
DiAngelo Law is a virtual trademark and business law firm founded in 2015, serving entrepreneurs and growing companies around the world. Our work is grounded in practical, business minded legal guidance delivered with transparency, efficiency, and approachability.
We operate with a high level of communication, accountability, and attention to detail, with an emphasis on both quality of work and quality of relationships. We take pride in supporting our clients in a way that feels professional, thoughtful, and personal rather than transactional.
Our systems and processes are well established to support efficiency, but we also value team members who can identify opportunities for improvement while staying focused on executing their core responsibilities at a high level. This is a role for someone who takes ownership of their work, follows through consistently, and can be trusted to work with a high level of autonomy while keeping things moving without constant direction.
What’s In It For You
This role is for an experienced trademark paralegal or legal assistant and blends substantive legal work with client-facing communication.
You will be responsible for managing client communication, supporting discovery calls with prospective clients, handling administrative tasks such as data entry and light billing, and preparing trademark-related work for attorney review and filing.
You will work closely with the attorney and team to ensure both client experience and legal workflows run smoothly.
This role requires someone who is comfortable taking ownership, identifying gaps, and stepping in to solve problems without waiting to be told.
Key Responsibilities
Apply via our Hiring Steps portal https://aws3.link/myjVfu
(Applications not submitted through HiringSteps will not be considered)
We’re looking for an experienced trademark paralegal or legal assistant who genuinely enjoys working with business owners and developing professional relationships with clients throughout the legal process.
This is a client-facing role that supports trademark and contract matters from intake through execution. It’s an excellent fit for someone who is highly organized, proactive, and takes pride in being the person who keeps things moving while also delivering a high-quality client experience.
About The Firm
DiAngelo Law is a virtual trademark and business law firm founded in 2015, serving entrepreneurs and growing companies around the world. Our work is grounded in practical, business minded legal guidance delivered with transparency, efficiency, and approachability.
We operate with a high level of communication, accountability, and attention to detail, with an emphasis on both quality of work and quality of relationships. We take pride in supporting our clients in a way that feels professional, thoughtful, and personal rather than transactional.
Our systems and processes are well established to support efficiency, but we also value team members who can identify opportunities for improvement while staying focused on executing their core responsibilities at a high level. This is a role for someone who takes ownership of their work, follows through consistently, and can be trusted to work with a high level of autonomy while keeping things moving without constant direction.
What’s In It For You
- A high-impact role that sits at the center of both legal and client experience
- 100% remote work
- The opportunity to contribute to revenue-generating activities, not just admin tasks
- Clear expectations and communication so you know what success looks like
- A supportive, professional team culture focused on trust and accountability
- The ability to grow into a more senior operations or client success role over time
- A culture built on transparency, efficiency, approachability, excellence, and care
This role is for an experienced trademark paralegal or legal assistant and blends substantive legal work with client-facing communication.
You will be responsible for managing client communication, supporting discovery calls with prospective clients, handling administrative tasks such as data entry and light billing, and preparing trademark-related work for attorney review and filing.
You will work closely with the attorney and team to ensure both client experience and legal workflows run smoothly.
This role requires someone who is comfortable taking ownership, identifying gaps, and stepping in to solve problems without waiting to be told.
Key Responsibilities
- Support attorneys with administrative and substantive legal tasks
- Serve as a primary point of contact for client communication and support
- Act as a gatekeeper for attorney time by triaging client and prospective client needs and directing matters appropriately
- Identify client needs, gaps, or opportunities for additional support and ensure they are properly addressed or escalated
- Manage lead intake, follow-up, and tracking to provide a responsive and well-coordinated experience for clients and prospective clients
- Proactively guide repeat and prospective clients through next steps, supporting a smooth and professional intake experience
- Maintain accurate records in CRM and case management systems
- Manage docketing, including tracking tasks, deadlines, and workflows across matters
- Gather information from clients and ensure matters progress smoothly and efficiently
- Identify inefficiencies or gaps and proactively flag or solve them
- Prior experience with trademark law and USPTO processes (required)
- Exercise sound judgment in client communication and know when to escalate matters
- Confident guiding client conversations and identifying opportunities to support clients and move matters forward
- Highly organized and detail-oriented
- Strong communication skills, both written and verbal
- Proactive and comfortable taking ownership of responsibilities
- Able to manage multiple priorities without dropping the ball
- Reliable, consistent, and accountable
- Enjoy building relationships with clients, not just completing tasks
- Naturally follow up and keep things moving without being asked
- Take pride in producing accurate, high-quality work
- Are comfortable balancing legal work with client communication
- Want to be part of a team where your work actually matters
- Do not have prior trademark experience
- Need constant direction or supervision
- Avoid follow-up or uncomfortable conversations
- Prefer a purely behind-the-scenes, non-client-facing role
- Prefer a slow-paced or task-only role
- Struggle with organization or time management
Apply via our Hiring Steps portal https://aws3.link/myjVfu
(Applications not submitted through HiringSteps will not be considered)