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Back Office Manager

Diamonds Direct
Charlotte, NC Full Time
POSTED ON 3/19/2026 CLOSED ON 4/17/2026

What are the responsibilities and job description for the Back Office Manager position at Diamonds Direct?

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!


Do YOU have what it takes to be a Diamonds Direct RHINO??



With the Diamonds Direct Back Office Manager, we are looking for a RHINO that will serve as the backbone of in-store daily operations, because without YOU, there is no US! Our ideal RHINO has a passion for the jewelry industry, as this position provides a firsthand look at what makes a luxury retailer run smoothly.

What is the Upside?


· Investment in your career development

· Exposure to all other departments within our organization

· A family-oriented culture unlike any other


Responsibilities may include:


· Shipping and receiving inventory

· Oversees inventory control at the store level

· Special orders

· Vendor relationship management

· Assists store team with merchandise questions and customer orders


Requirements


· Previous customer service and/or vendor management experience

· Experience in a luxury retail jewelry environment preferred

· Good communication skills

· Proficient computer skills

· Well organized and the ability to multi-task

· Must be able to work Saturdays

Salary.com Estimation for Back Office Manager in Charlotte, NC
$130,752 to $170,325
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