What are the responsibilities and job description for the Quality Technician position at Diamond Pet Company?
Quality Control Technician
Rushville, IN
Job Scope:
The Quality Control Technician is to be proficient in every aspect of performing the functions of this position. The Quality Control Technician’s overall responsibility, and objective, is to ensure that all aspects of the SQF, Quality, and Food Safety Programs are followed by all employees, vendors, visitors, etc.
Duties and Responsibilities:
- Routinely check operator paperwork for accuracy and completeness.
- Routinely check labels, bags, and seals for accuracy.
- Assure checks are documented clearly, cross referenced and traceable. Communicate results of routine QA tests to production personnel. Notify supervisory personnel and Quality Control and Food Safety Manager of product quality or plant conditions which may have a negative impact on product quality and work together to correct the situation.
- In the case of finished product, perform follow-up testing until situation is corrected and product disposition is resolved in a quality conscious manner.
- As directed and trained, conduct various tests for incoming ingredients, including sieve, NIR, moisture, and mycotoxin testing.
- Maintain and report hold/reject product and assure its proper disposition.
- Collect routine ingredients and finished product samples, as required (detailed in QA Manual).
- Train and educate all personnel on quality and food safety practices.
- Promptly respond to calls for assistance clearly communicating and ETA of arrival.
- Promptly respond to quality/food safety concerns, following up as needed.
- Follow First In First Out (FIFO) and enforcing other departments to follow the same process.
- Continuously work with and/or assist production, maintenance, and sanitation personnel as needed throughout the shift.
- Maintain a clean work environment and stock supplies as needed for next shift.
- Ensure, and hold accountable, all personnel, visitors, vendors, etc. comply with all Standard Operating Procedures (SOPs) in addition to all SQF, Quality, and Food Safety Programs.
- Maintain accurate, complete, and legible paperwork.
- Assist Quality Control and Food Safety Manager with all other duties/tasks as needed.
- Be an employee champion who will maintain a strong and positive working relationship with all employees with the utmost integrity, confidentiality, and ethical values.
Additional Job Functions:
- Assist in maintaining a positive team environment and good working relationship by maintaining a positive attitude toward all Diamond team members, vendors, and customers.
- Participate effectively in a team atmosphere by modeling and promoting conflict resolution, diversity, ethical practices, and organizational citizenship.
- Responsible for other duties as deemed necessary by Management.
QUALIFICATIONS:
- Must be willing to/have availability to work any shift (day or night shift).
- Ability to work independently without immediate direction or oversight. Self-motivated with a high degree of initiative and integrity.
- Excellent communication skills, both oral and written, to effectively communicate in a professional manner.
- Excellent interpersonal skills (communication, listening, team player, cooperative, approachable).
- Ability to be organized, flexible, and perform acceptably under pressure.
- Must be able to take directions, work efficiently and safely.
- Must be able to stand, sit, and walk for long periods including on a catwalk.
- Must be capable of lifting, carrying, pushing, and pulling up to 50 pounds routinely.
- Must be capable of overhead work and manual dexterity for manipulating or moving objects.
- Must be able to climb both stairs and ladders up to a high elevation.
- Must be able to balance, stoop, kneel, crouch, and crawl.
- Must be able to operate a forklift.
- Must be able to perform moderate to heavy labor under constant machine operation and other noise.
Education & Experience Recommendations:
- Quality experience at a food processing facility preferred.
- High School Diploma or GED required.