Checker

Job Title: Parking Lot Checker
Department: Operations
Reports To: Area Supervisor/Operations Manager
FLSA Status: Non-Exempt
Work Schedule: This role is required to work during normal business hours with occasional weekend or after-hours work as needed.
Work Location: In-person at assigned lot locations throughout the designated area/region

Position Overview:

The Parking Lot Checker is responsible for ensuring accurate collection, documentation, and deposit of money from all assigned parking operations. This role includes auditing parking activity, verifying vehicle payment and permit status, maintaining station cleanliness, and reporting issues related to lot maintenance and compliance.

Key Responsibilities:

Include but are not limited to the following, as additional duties and responsibilities may be assigned:

• Customer Service: Provide courteous, professional interactions with customers, vendors, co-workers, and managers. Maintain a positive and respectful demeanor.
• Cash Handling & Reporting: Accurately inventory pay boxes, collect and secure funds and equivalents (e.g., theater tickets), and deposit in designated bank based on protocol. Complete shift reports and time cards.
• Parking Lot Monitoring: Check lot for valid payments/permits and issue parking violation or "parking owed" notices when applicable. Patrol for theft prevention.
• Maintenance & Safety: Clear trash/debris from stations, inspect signage/rates, and report hazards such as potholes or broken signs.
• Data & Documentation: May perform data entry using electronic devices. Complete incident reports and submit accurate documentation for each shift.

Supervisory Responsibilities

This role does not have direct supervisory responsibilities but regularly collaborates with other departments and staff to ensure accurate financial reporting and process coordination.

Required Qualifications:

• Education & Experience: High school diploma or General Education Degree (GED). One to three months of related experience or training preferred. Equivalent combinations of education and experience will be considered.
• Language Ability: Ability to read, write, and comprehend instructions, memos, and correspondence. Able to communicate effectively in one-on-one and small group situations.
• Knowledge & Skills: Basic mathematical skills required for handling and reconciling American currency. Must be able to follow written and verbal instructions and apply sound judgment in routine situations.
• Additional Requirements: Must have and maintain a valid driver's license and insurance. Must have reliable transportation and the ability to travel locally to multiple locations.

Physical Demands and Work Environment:

Physical: To perform this job successfully, an individual must be able to meet the physical and psychological demands of the position:

• Regularly required to stand, walk, sit, climb stairs, kneel, stoop, crawl, and reach with hands and arms. Able to occasionally lift and/or move up to 25 pounds.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Extended hours, including evenings and weekends, may be required.

Work Environment: Frequent exposure to wet and/or humid conditions, fumes or airborne particles, and outside weather conditions. The work environment noise level is usually moderate and occasionally loud.

Other: All employees are subject to internal audits to ensure compliance with policies and procedures related to recording, handling, and depositing of money, and other duties. Failure to meet standards may result in disciplinary action, up to and including termination.

Diversity Commitment:

Diamond Parking is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Acknowledgment and Acceptance:

This job description outlines the primary responsibilities and requirements for the Parking Lot Checker role.

I acknowledge that I have received, read, and understand the job description for my position.
I understand that this job description is intended to provide a general overview of my job responsibilities, duties, and qualifications. It does not constitute an employment contract or guarantee of continued employment. Diamond Parking reserves the right to modify, interpret, or apply this job description as needed to meet business needs, in compliance with applicable laws.
I acknowledge that I am expected to perform the essential functions of my role with or without reasonable accommodation and that I will seek clarification from my supervisor or Human Resources if I have any questions regarding my responsibilities.
I understand that my employment is at-will, meaning that either I or the company may terminate my employment at any time, with or without cause or notice, subject to applicable laws and agreements.