Master Production Scheduler

Master Production Scheduler

Reports To:

Vice President of Operations

 The Master Production Scheduler is responsible for developing, maintaining, and executing the master production schedule across all product lines using Infor CloudSuite Industrial (CSI) with Advanced Planning and Scheduling (APS). This role ensures alignment between sales demand, manufacturing capacity, and material availability to achieve on-time delivery, efficient resource utilization, and operational flow. The Master Scheduler serves as the central authority for schedule integrity, driving disciplined use of CSI workbenches, exception management, and coordination across production teams.

 Key Roles:

• Own and maintain the Master Production Schedule (MPS) within CSI, ensuring all production aligns with approved S&OP build plans and capacity constraints.
• Run APS workbenches daily, review, and act on exceptions to ensure timely visibility and action on scheduling conflicts.
• Oversee and approve schedules across all product lines (Municipal, Skid/Excavator, Cherokee, etc.), ensuring subordinate schedulers follow approved sequencing and capacity plans.
• Identify production and material risks early (capacity constraints, late suppliers, engineering changes, or part shortages) and develop practical solutions or escalation recommendations before schedules are impacted.
• Lead daily and weekly production and scheduling meetings, providing clear priorities, communicating constraints, and maintaining alignment.
• Partner with Operations, Supply Chain, and Engineering to resolve conflicts, improve flow, and eliminate schedule volatility.
• Maintain system discipline, no hard-dating of jobs or manual manipulation outside APS logic unless approved by the VP of Operations.
• Lead, manage and hold accountable direct reports.   Continuously train, coach, and work to enhance performance of existing employees to include hiring as needed.
• Establish clear performance expectations, KPI’s and hold team accountable for results.

 Responsibilities:

Planning & Scheduling

• Develop and maintain the Master Production Schedule in CSI using APS-generated data and approved demand plans.
• Run APS daily; review, validate, and act on exceptions including late jobs, material shortages, and capacity overloads.
• Level-load production schedules to align with available labor and machine capacity while supporting on-time delivery.
• Coordinate schedule dependencies and communicate changes to all stakeholders in a structured, transparent manner.
• Collaborate with purchasing and inventory management to ensure material availability supports production requirements.
• Support new product introductions and engineering changes by validating schedule impact and ensuring smooth integration.

Execution & Communication

• Lead or participate in daily production and scheduling meetings with department schedulers and production supervisors.
• Approve and publish weekly build schedules for all departments, ensuring downstream alignment.
• Ensure Cherokee scheduling and completion dates for Municipal and Skid/Excavator assemblies are properly aligned and approved before release.
• Provide accurate lead-time, completion, and constraint data to customer service and sales teams.
• Communicate schedule changes proactively and ensure all impacted departments are informed promptly.
• Monitor and report schedule adherence, schedule stability, and actual vs. planned completions.

Continuous Improvement

• Identify and eliminate manual scheduling practices that bypass CSI logic or undermine APS planning.
• Lead improvement projects to enhance planning data accuracy—particularly BOM accuracy, routing times, work center capacity, and resource calendars.
• Provide training and mentorship to schedulers and planners to elevate system discipline and understanding of APS.
• Analyze schedule performance trends to improve forecast accuracy and lead-time reliability.
• Work with IT and Operations to optimize CSI reporting and dashboards related to scheduling and capacity planning.

Systems and Reporting

• Utilize CSI APS Workbench, Resource Load Graphs, and Exception Reports to drive daily action and prioritization.
• Maintain CSI dashboards tracking schedule adherence, bottlenecks, and late order trends.
• Support S&OP reporting requirements by providing accurate build plan execution data and capacity metrics.
• Lead schedule resets when systemic drift is identified, coordinating across departments to realign demand and capacity.
• Strive for an injury free workplace through a “safety first” attitude.
• Wear required Personal Protective Equipment (PPE) at all times.

All other duties are performed as necessary. 

 Qualifications:

 Bachelor’s Degree in Business, Operations Management, or related field preferred; equivalent experience considered.

• Minimum 3 years’ experience in manufacturing scheduling or planning; prior experience with Infor CSI (SyteLine) strongly preferred.
• Strong understanding of APS logic, load balancing, and capacity planning principles.
• Proficiency in MS Excel and data analysis/reporting.
• Demonstrated ability to lead cross-functional communication and drive schedule accountability.
• Excellent problem-solving, organizational, and communication skills.

 Key Performance Metrics:

 Schedule Adherence (% of jobs completed as planned)

• On-Time Delivery Rate
• APS Exception Closure Rate
• Schedule Stability (measured change frequency and impact)
• Capacity Utilization Accuracy
• BOM/Routing Data Accuracy affecting schedule reliability

 Location and Hours:

 Location: 350 E 60^th St N 

Hours: 8:00am-5:00pm (in office)

Days of Shift: Monday-Friday

 A full benefits package is available for all full-time employees.

Exhibit Diamond Company Values:

Customer Focused – Always ready to respond to calls and emails promptly. Maintains high productivity and ensures customer needs are met with urgency and precision.

Accountability – Consistently on time and reliable. No missed days or time punches. Owns up to mistakes and takes responsibility for corrective action.

Team Player – Willing to train and assist coworkers, learn new skills, and contribute dependably to the team’s success.

Grit – Faces challenges directly, without excuses. Puts in the extra effort needed to ensure goals and deadlines are met.

Safety – Actively watches out for others and continuously seeks safer, more effective ways to perform work.