What are the responsibilities and job description for the Experienced Casino Dealer/Supervisor position at Diamond Jo Casino Dubuque?
Our Mission:
At Diamond Jo, we believe every hand dealt is more than just a game—it’s an experience. Our mission is to create an atmosphere where guests feel the thrill of the table, the warmth of genuine hospitality, and the excitement of fair, professional play. We pride ourselves on integrity, precision, and the art of entertainment, ensuring every guest leaves with a story worth telling.
The Impact You'll Make:
As an Experienced Casino Dealer, you’ll be the heartbeat of our gaming floor. Your expertise, charisma, and professionalism will set the tone for unforgettable guest experiences. From managing high-stakes moments with composure to creating a welcoming environment for first-time players, you’ll be the face of our commitment to excellence.
What You'll Do:
- Deal a variety of table games—such as Blackjack, Roulette (if applicable), Craps (if applicable), Ultimate Texas Hold'em, Mississippi Stud, and DJ Wild—with accuracy, speed, and professionalism.
- Maintain game integrity by enforcing rules, monitoring play, and ensuring compliance with gaming regulations.
- Engage guests with a friendly, approachable demeanor while keeping the game moving smoothly.
- Handle chips, bets, and payouts with precision and efficiency.
- Collaborate with floor supervisors and pit bosses to ensure a seamless gaming experience.
- Assist in training and mentoring new dealers, sharing best practices and techniques.
What You'll Bring
- Minimum 6 months of professional casino dealing experience in a regulated gaming environment.
- Proficiency in at least two major table games; multi-game proficiency is a plus.
- Strong mental math skills and the ability to calculate payouts quickly without assistance.
- Exceptional customer service skills with the ability to read the room and adapt your style.
- A calm, confident presence under pressure and in high-energy situations.
- Current gaming license or ability to obtain one prior to start date.
Why You'll Love It Here
- Competitive hourly rate plus tips and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Employee recognition programs and FUN days!
- Discounted meals and on-site parking.
- A vibrant, team-oriented environment where your personality and skills shine.
Join Us:
If you’re ready to bring your expertise, energy, and personality to the table, we’d love to meet you. Send us your resume along with a brief note about your favorite game to deal—and why. Let’s make every hand unforgettable. New hires are eligible for a $1,500 hiring bonus, provided they have not been employed by Diamond Jo within the past 12 months.
Job Types: Part-time, Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person