What are the responsibilities and job description for the Operations Staff position at Diamond Elite Sports Complex?
Location: Diamond Elite Sports Complex & Luxury Garden Center – 1759 W Main St, Glasgow, KY
Position Overview: Diamond Elite is seeking a dedicated Facility Operations & Guest Services Associate to join our team. This role is the first point of contact for athletes, families, and community members, ensuring a welcoming environment while supporting daily operations of the facility. The ideal candidate is personable, organized, and passionate about sports and community engagement.
Key Responsibilities:
- Greet and assist guests, athletes, and families upon arrival.
- Manage front desk operations including scheduling, registrations, and payments.
- Provide information about facility programs, lessons, and gear sales.
- Support instructors and management with day-to-day facility needs.
- Maintain a clean, safe, and organized environment for all visitors.
- Handle phone calls, inquiries, and customer service requests promptly.
Qualifications:
- Strong communication and interpersonal skills.
- Reliable, punctual, and able to work flexible hours.
- Comfortable with customer service and multitasking in a busy environment.
- Prior experience in sports facilities, retail, or hospitality preferred but not required.
- Enthusiasm for athletics, youth development, and community involvement.
Compensation & Benefits:
- Competitive hourly pay.
- Opportunities for growth within Diamond Elite.
- Training and support provided.
- Be part of a team that values grit, trust, and local pride.
Pay: From $15.00 per hour
Expected hours: 15.0 – 35.0 per week
Benefits:
- Health insurance
- Life insurance
Work Location: In person
Salary : $15